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I very recently bought a computer with the followings specs:

  • CPU: AMD Ryzen 5 3600 6-Core
  • GPU: GeForce RTX 3060
  • SSD: Lexar 500GB NM610 M.2 NVMe SSD
  • RAM: 2 HyperX Fury DDR4 8 GB RAM = 16 GB RAM in total
  • Motherboard: Gigabyte Technology, A520M DS3H AC
  • OS: Windows 10 Home
  • BIOS Mode (under System information): UEFI

I am trying to install an Ubuntu (preferably version 18.04) dual boot alongside windows 10. I have tried installing both Ubuntu 18.04, and 20.04. When I try installing 20.04, I get the same error as the person in this reddit thread who has the exact same SSD as me. As they state in their reddit thread, they tried many different things but ultimately were only able to successfully install Ubuntu once they got a different SSD. I have followed this tutorial as well as this tutorial.

Here is a picture of the error I get when following the second tutorial I mentioned (for Ubuntu 20.04): enter image description here

Here is a picture of the error I get when choosing to install using "install alongside windows" instead of "something else" (for Ubuntu 20.04, without partitioning the SSD ahead of time in Windows): enter image description here

Here is a picture of the error I get when following the first tutorial I mentioned (for Ubuntu 18.04):enter image description here

Here is a picture of what happens when choosing to install using "install alongside windows" instead of "something else". The progress bar on the install process gets stuck here, I waited for many hours, the cmd prompt keeps showing new text but I imagine it is in some sort of loop (for Ubuntu 18.04, I partitioned the SSD ahead of time in Windows): enter image description here

Additionally, I always get this screen when booting from the USB (for both 18.04 and 20.04): enter image description here

Is there some sort of 'systematic' way of debugging/figuring out what is happening? I have a feeling there is some sort of incompatibility with my SSD, but am not sure. Would an install be easier if I bought a second SSD, and installed Ubuntu on that SSD (so I then have a dual boot with one OS on each SSD). I've tried many different installs, the pictures here are not everything I have tried.

Update 1: I called Lexar support, and they said that Linux commonly has compatibility issues with their SSDs. This makes a lot of sense given the reddit post I linked in my question... I was able to get Ubuntu 21.04 to work with my SSD. That is not the version I want though... so I will likely get a different SSD that is compatible with Ubuntu 18.04. Any suggestions?

Update 2: Although Lexar doesn't have firmware updates for its SSDs, I was able to update my motherboard UEFI. I tried installing Ubuntu 18.04 again, and it still doesn't work.

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    You have a NVMe SSD, not a hard drive. Besides that only two comments to start troubleshooting: (1) When dual-booting with Windows, disabling it's Fast Startup feature is a must. So start with that and also use Windows' tools to shrink partitions to make room (unallocated space) for Ubuntu. (2) Some SSDs need firmware updates and UEFI itself often does even in new systems. Aug 24 '21 at 16:43
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    Many have needed firmware updates for both UEFI & SSD. But since newer hardware, you probably need 21.04 to have newest kernel & drivers.
    – oldfred
    Aug 24 '21 at 17:59
  • @ChanganAuto ah yes, my apologies. I know I have a SSD, I referred to it as a hard drive by mistake. To restart, I hold down shift while clicking 'restart'. This disables fast start up as far as I know. I also have been using Windows' disk management tool to shrink partitions (it is specified in the tutorials I linked). Aug 24 '21 at 18:31
  • @ChanganAuto by 'update my UEFI' do you mean update my bios? as seen in this video: youtube.com/watch?v=MJGg2Gz7RIk. I bought my computer a few weeks ago, I'd be surprised if it isn't up to date. Aug 24 '21 at 18:50
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    Actually it's UEFI. The name BIOS is still used, wrongly, because tradition. Aug 24 '21 at 20:00

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