I have installed 12.04 and setting up the OpenVPN via network manager. the network-manager-openvpn-gnome is installed, and I can open "configure VPN..." and see "Add VPN", however I can not save my settings. The "Save.." button is gray and "Apply to all users" is selected and gray too.

Is this a bug ?

  • 1
    I can't save my configuration either. I followed this tutorial and the save button was never enabled. ubuntugeek.com/… Any suggestions? – pllee Jun 5 '12 at 2:54

One solution is to start:


in the terminal. Terminal messages will tell you which entries of the connection are considered as invalid.

Source: https://bugs.launchpad.net/ubuntu/+source/network-manager-openvpn/+bug/990765/comments/27

  • 2
    Well, that was interesting. On Ubuntu 14.04, leaving CA Certificate blank was valid; at some point since then (I upgraded straight to 16.04) a "No CA certificate is required" checkbox was added, that I never noticed, and I hadn't been able to edit the connection because it wasn't checked. – Izkata Feb 7 '17 at 15:10
  • When started from the GUI, grep 'Cannot save connection' /var/log/syslog should also show the problem – mivk May 1 '17 at 10:00

Read this thread. The problem originates from the security policy implemented in Ubuntu. You will be required to change this as described in the displayed thread.

The file is /usr/share/polkit-1/actions/org.freedesktop.NetworkManager.policy, edit it with:

sudo -H gedit /usr/share/polkit-1/actions/org.freedesktop.NetworkManager.policy

You need to change the action:

<action id="org.freedesktop.NetworkManager.settings.modify.own">

to read




logout to activate.

  • 4
    Sounded good, this didn't work for me though. – Evan Carroll Oct 3 '12 at 7:50
  • In Ubuntu 16.04, allow_inactive is already set to yes. – John McGehee Sep 4 at 5:37

As Enrique said in this post: https://askubuntu.com/a/143491/98277

Make sure these fields are populated:
    User Certificate
    CA certificate
    Private Key

Your Save button will work then.
  • Please note that the Network Manager applet doesn't support embedded certs in the .ovpn config file. So extract all <ca>BEGIN...</ca> and keys to dedicated .crt files, which you can link using ca /path/to/ca.crt and cert /path/to/id.crt etc. – Benoit Duffez Dec 21 '16 at 9:52
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    What about VPN networks that do not require a CA certificate? I have only been provided with gateway, username and password. – Bruno Finger Mar 12 at 8:04
  • Why isn't it automatically loading these fields from my ovpn file, which contains them??? – Michael Jul 7 at 23:12

I ran into this issue with LUbuntu 18.04. To try to add my VPN from a ovpn file, I ran:

sudo nm-connection-editor

But when I tried to add from the existing ovpn file, the save icon was grayed out. I noticed on the command line I saw this error:

 Could not load editor VPN plugin for “org.freedesktop.NetworkManager.openvpn” (missing plugin file "/usr/lib/x86_64-linux-gnu/NetworkManager/libnm-vpn-plugin-openvpn-editor.so"

I was able to solve the problem by installing an additional package that was missing:

sudo apt-get install network-manager-openvpn-gnome

Are you sure you need exactly OpenVPN? In case you need to have vpn connection only with login and password (no certificate needed) try using PPTP.

sudo apt-get install network-manager-pptp
sudo network-manager restart

Click to NetworkManager -> Configure VPN -> +Add -> Point-To-Point Tunneling Protocol (PPTP) in VPN section.

I had the same issue on Ubuntu Mate 16.10

Turns out it wouldn't work while connected from a Windows PC through xRDP. I tried it on the box locally and I was able to save the OpenVPN configuration and managed to connect.

TLDR: Disconnect from xRDP and try to save it locally

I had a similar problem with creating an openvpn connection in the gnome network manager.

I discovered that it expects you to enter a password in the "Private Key Password:" field. If your openvpn server doesn't require a password, then you need to click on the tiny little icon on the right side of the "Private Key Password:" field and select "The password is not required". You will then be able to click the "Save" button.

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