The resolution of my PC is 3200x1800 but I have enabled 2x scaling on my Windows and Linux machines.

When I connect using Workspace app from my Windows machine then the resolution of my remote PC is appropriately set to 1600 x 900. But when I connect from my Ubuntu machine then the resolution of remote PC stays at 3200x1800 and as a result I see very small text.

What do I need to do to ensure that my remote PC is scaled properly?

I am running the latest packages "Citrix Workspace app for Linux (x86_64)", downloaded from: https://www.citrix.com/downloads/workspace-app/linux/workspace-app-for-linux-latest.html

  • I believe there is no direct solution to this problem with the linux citrix client. The only workaround I found was to install Citrix in a Virtual Box virtual machine and then use the autoscaling option of virtual box.
    – jomuller
    Commented May 19, 2021 at 8:04
  • The question was ask here too "Change DPI setting for Citrix Receiver" and lead to the same kind of workaround I suggested: VirtualBox or using VNC (but I didn't try the later). A bug report should be send to Citrix in this subject.
    – jomuller
    Commented May 21, 2021 at 5:34

3 Answers 3


The best solution I have found is to use Google Chrome and install the Citrix Workspace Chrome App. DPI scaling is much better.


Had a similar issue. Turns out the problem comes from fractional scaling setting in "Display Settings". So simply turning off "Fractional Scaling" fixed the issue for me

Instructions on how to enable/disable "Fractional Scaling" can be found here

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    – Community Bot
    Commented Apr 27, 2023 at 10:06

Try setting DPIMatchingEnabled=True in your $HOME/.ICAClient/All\_Regions.ini file

This worked for me when I had the same problem (although I am using Ubuntu 22.04)

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