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I have a wireless Canon pixma MG3250 printer but when I print via my new linux laptop running ubuntu 20.04.01 it prints blank pages only.

The print head moves along like it's printing properly but it's just blank.

I've tried setting to colour only and then monochrome only but it's the same result.

The printer works fine when I print wirelessly from a windows laptop and also an iphone.

Any ideas people?

Thanks in advance, James.

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  • 1
    Did you install drivers?
    – Pilot6
    Jan 4, 2021 at 11:35
  • Through settings on the laptop I clicked add printer and took it from there. I haven't installed anything else I didn't know I needed to. Printer appears to work but it's blank pages only. Where would I find a driver to make it work and how would I install it? Jan 4, 2021 at 11:54
  • Have you tried changing your ink cartridges? If not, check out this guide on how you can solve when your Canon printer gives a blank page error. Oct 16, 2021 at 10:43

1 Answer 1

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Final updated answer:
Create a folder on your desktop called canon-mg3250

sudo apt install libtiff5
cd ~/Desktop/canon-mg3250

Download the drivers from https://id.canon/en/support/0100466601 and https://id.canon/id/support/0100470101 and move them into the canon-mg3250 folder.

cd ~/Desktop/canon-mg3250/cnijfilter-mg3200series-3.80-1-deb
sudo add-apt-repository ppa:linuxuprising/libpng12 
sudo apt update 
sudo apt install libpng12-0
./install.sh

You will be prompted to make sure your printer is switched ON and connected to your router, then to hit enter to continue, then enter “2” for “Network” and press enter. It should search and find your printer. Then follow the on screen instructions. Proceed to System → Administration → Printers to configure the printer using the newly acquired drivers unless install.sh configured this automatically.

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  • Hi Edmund, thank you for trying to help. I'm new to linux and I'm struggling. I've done the first bit and created the folder on the desktop. I've opened terminal and done the first and second commands that you suggested. Fist of all it says unable to install libtiff4. Both the commands starting with tar and the final command with cd don't do anything. I get an error message saying 'Cannot open: No such file or directory tar Error is not recoverable: exiting now Jan 4, 2021 at 11:59
  • Sorry, use sudo apt install libtiff5. Then enter the canon-mg3250 folder in terminal. Then you have to download the drivers online first and move it to the canon-mg3250 folder before you run the commands starting with tar.
    – Edmund
    Jan 4, 2021 at 12:43
  • Download the drivers from https://id.canon/en/support/0100466601 and https://id.canon/id/support/0100470101
    – Edmund
    Jan 4, 2021 at 12:44
  • Hi Edmund, thank you I really appreciate your help but I'm still failing. I downloaded the two files from canon that you provided links for. I then extracted them and saved the folders into the desktop canon-mg3250 folder. Then I did the sudo apt install libtiff5, then the cd ~/Desktop/canon-mg3250, then I tried to run each tar file in turn. But I still get the error cannot open no such file or directory. I'm sorry I'm so rubbish, it's probably really simple for you. Do I need to do anything with the extracted files first or just put them in the desktop folder? Thank you, James Jan 4, 2021 at 15:13
  • The canon folder on the desktop now contains two folders one with the names exactly as showing on the commands you gave me apart from they end in deb rather than deb.tar.gz But the terminal still says no such file or directory. Jan 4, 2021 at 15:36

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