1

Description:
Ubuntu screen gets crazy with black and white "noise", this has happened several times. It seems that Ubuntu is also frozen in this state because I cannot connect with teamviewer(I have assigned this laptop to my Teamviewer account), this might also mean that it is not a display driver issue (not sure though).
Here is a photo of the problem:
enter image description here https://1drv.ms/u/s!AnISR-hGc2aI8io9ih76mhFer4IE?e=sbt4XQ

Logs:
Important: https://pastebin.com/DFSyS6jw
System: https://pastebin.com/8ff66GWw
Hardware logs: https://pastebin.com/ydZLAznK

Info:
-OS: Ubuntu 20.04 (64bit)
-Graphics: Mesa Intel® UHD Graphics (ICL GT1)
-Kernel: 5.0.0-1070-oem-osp1
-Laptop: Dell Inspiron 3593

5
  • where did that kernel come from? You should be on something like 5.4.0-54.generic using the standard install.
    – rtaft
    Dec 21 '20 at 15:57
  • This kernel is the one that came with this laptop. I have not updated kernel because newer ones cause another issue: askubuntu.com/questions/1298198/… Dec 21 '20 at 16:00
  • This is a Dell-provided installation of Ubuntu?
    – user1091774
    Dec 21 '20 at 16:04
  • I think so. I have tried many kernels and this oem kernel is the only one that does not cause the no suspend issue. Dec 21 '20 at 16:06
  • I have the same issue and it started yesterday. Every ~2 hours this happens and I have to power off and on my laptop. Ubuntu 20.04, Dell Precision 3520. Did you manage to fix the problem @freeweblife?
    – Eric
    Sep 1 '21 at 9:49

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