USB ports stopped working after I booted my laptop and have not worked even after doing several reboots. Nothing is being detected but it charges my phone with a usb cord. I am new to Linux in general.

HP 15 Notebook Product Number: G1V01UA#ABA

Output of lsusb:

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

I'm not sure what to do as my pendrive gets warm when connected but my pc does not recognize it.

  • Hey Reuben Prosper! What do you exactly mean by "stopped working"? Are you able to connect any pendrive and see its files? Open terminal, paste this: lsusb and press Enter. Copy the output and paste it in your question (not in the comments). – Random Person Nov 2 '20 at 9:31
  • Please mention the laptop name and model number in the question. Also, does the computer recognise the pendrive? Is the issue with one port or both the ports? – Random Person Nov 2 '20 at 15:02
  • @technastic_tc Also had same problem on desktop. Ran update. Rebooted. Suddenly lsusb says I have USB drives -- but when plug in to them nothing happens. Of note keyboard doesn't work. Switched ports. Tried reinstall xserver. No joy. Have old PS/2 keyboard typing on now. Interesting to see I'm not the only one with problems this update. – Williams Nov 11 '20 at 6:04

The answer seems to be:

Bug in kernel 5.4.0-44 and 0-45 so far. External keyboard or dropping down to kernel 5.4.0-42 works in recovery mode. – crip659 Sep 13 at 21:05

per: Ubuntu 20.04 - keyboard not working

In my fix attempts I'd inadvertantly deleted old kernels but can reinstall by:

sudo apt install linux-image-5.4.0-42-generic linux-headers-5.4.0-42-generic

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