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Recently I seem to have "acquired" a second copy of Zoom. I cannot find it under the Software application and I cannot remove it via snap or apt. I have no idea where it came from, but it's a different Zoom UI than the version I installed, and doesn't work with my mic correctly. I can still uninstall "my" copy of the app (left in picture below).

This may have happened when I upgraded to Ubuntu 20.04.

How can I uninstall this unwanted application?

Dual Zoom installs

$ snap list | grep zoom
zoom-client           5.3.472687.1012             106    latest/stable    ogra           -

$ apt list | grep zoom
libnet-z3950-simple2zoom-perl/focal,focal 1.04-1build2 all
libnet-z3950-zoom-perl/focal 1.30-2build1 amd64
node-d3-zoom/focal,focal 1.8.3-1 all
ruby-zoom/focal 0.5.0-2 amd64
xzoom/focal 0.3-25 amd64
zoom-player/focal 1.1.5~dfsg-5 amd64
zoom/now 5.0.413237.0524 amd64 [residual-config]

$ grep -R Zoom /usr/share/applications ~/.local/share/applications
/usr/share/applications/mimeinfo.cache:application/x-zoom=Zoom.desktop;
/usr/share/applications/mimeinfo.cache:x-scheme-handler/callto=Zoom.desktop;
/usr/share/applications/mimeinfo.cache:x-scheme-handler/tel=Zoom.desktop;
/usr/share/applications/mimeinfo.cache:x-scheme-handler/zoommtg=Zoom.desktop;
/usr/share/applications/mimeinfo.cache:x-scheme-handler/zoomphonecall=Zoom.desktop;
/usr/share/applications/mimeinfo.cache:x-scheme-handler/zoomus=Zoom.desktop;
/usr/share/applications/gnome-universal-access-panel.desktop:Keywords=Keyboard;Mouse;a11y;Accessibility;Contrast;Cursor;Sound;Zoom;Screen;Reader;big;high;large;text;font;size;AccessX;Sticky;Keys;Slow;Bounce;Mouse;Double;click;Delay;Speed;Assist;Repeat;Blink;visual;hearing;audio;typing;
/usr/share/applications/gnome-keyboard-panel.desktop:Keywords=Shortcut;Workspace;Window;Resize;Zoom;Contrast;Input;Source;Lock;Volume;
/usr/share/applications/Zoom.desktop:Name=Zoom
/usr/share/applications/Zoom.desktop:Comment=Zoom Video Conference
/usr/share/applications/Zoom.desktop:Icon=Zoom.png
/usr/share/applications/Zoom.desktop:StartupWMClass=Zoom
/usr/share/applications/Zoom.desktop:Name[en_US]=Zoom
/home/adsteel/.local/share/applications/chrome-hmbjbjdpkobdjplfobhljndfdfdipjhg-Profile_2.desktop:Name=Zoom
  • @Kulfy added output of the first two above. 3rd command had no output. – steel Oct 20 at 16:34
  • I'd suggest finding the .desktop files askubuntu.com/questions/217331/… for both of them so you can get more information about the command your system uses to invoke them. From there, you can have better clarity about how to uninstall. – Peeyush Kushwaha Oct 20 at 16:39
  • @Kulfy snap zoom is the one I installed, that works correctly – steel Oct 20 at 17:08
  • @Kulfy I've added the output from the 3rd command you suggested. – steel Oct 20 at 17:14
  • @Kulfy whoa, it was definitely a chrome app. Very weird. I removed it from the Chrome apps and it disappeared. Thank you! – steel Oct 20 at 17:21
7

From the output of grep -R Zoom /usr/share/applications ~/.local/share/applications, it seems the duplicate Zoom is being provided by Chrome as a Chrome app.

To remove that, open Google Chrome and go to chrome://apps, right click and click on "Remove from Chrome".

Restart the GNOME shell if the icon still appears using:

  1. Alt+F2
  2. type r
  3. hit Enter.
| improve this answer | |
  • This was it, thank you. Would the upgrade to 20.04 have done this? – steel Oct 20 at 17:39
  • 1
    @steel Ubuntu won't do it. I don't use Zoom but you may have hosted/joined meeting from browser which may have added a Chrome app. I'm not sure about that. – Kulfy Oct 20 at 17:43

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