After I upgraded to Ubuntu 20.04.1 my HP Officejet 3830, connected via usb, stopped working. I downloaded hplip-3.20.9.run from the HP site. When I try to install, all is well until the program tries to get pyqt5. After 3 tries it reports error code 100 and refuses to continue. Is there a way, step by step instructions needed, to install the required dependencies? Or am I going to need a new printer/scanner?
I entered dpkg -l hplip
and got:
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Architecture Description
+++-==============-==============-============-================================>
rc hplip 3.20.3+dfsg0-2 amd64 HP Linux Printing and Imaging Sy>
I entered driverless
and got:
ipp://OfficeJet%203830%20series%20%5BCN94G7Q88806VZ%5D._ipp._tcp.local/
Results of apt policy python3-pyqt5
:
python3-pyqt5: Installed: (none) Candidate: 5.14.1+dfsg-3build1 Version table: 5.14.1+dfsg-3build1 500 500 http://us.archive.ubuntu.com/ubuntu focal/universe amd64 Packages
dpkg -l hplip
and press Enter. Copy the output and edit your question and paste the output in the question.driverless
and give its output.