There was a post I was following for an answer called Why do my bluetooth Sony stero headphones only play in mono? but that soultion did not work for me and u cant comment on a post as a new user.

I followed the steps up to the reset bluetooth but after that the connect does not work all bluetooth service r off and the headset is no longer in the list of sound devices only a full computer reset even gets bluetooth working again. Ubuntu 16.04. I tried this several times always with the same results on these brand new JBL headset.


Bluetooth devices need to support so called profiles, which basically describe what the device can do. If, for example, you want to use a blueetoth keyboard, it needs to be compatible with the Human Interface Device or HID profile.

For headsets and other audio devices, there are multiple relevant profiles: The Headset Profile (HSP) and/or the Hands Free Profile (HFP) are used when you want to use the device in two directions, so to speak - speaker output and microphone input. With HSP or HFP, the available bandwith gets split between the speaker and the microphone, so the quality of the audio output will be lower. Maybe that's what you mean by "mono".

If on the other hand you use the Advanced Audio Distribution Profile (A2DP), the whole bandwith is used for the audio output. Because of that, the quality of the audio output will be better as with HSP/HFP, but you won't be able to use the microphone.

You'll need to look into which profiles are supported by your specific device. A device can support multiple profiles, but only one at a time. For example, my headset supports HSP/HFP as well as A2DP. You can select which profile you want to use in the audio settings, but you can only use one profile at a time.

You also might want to look into which other bluetooth devices are connected to your machine. Typically, you can only use one device per profile at a time. So if you are, for example, using a bluetooth speaker with A2DP, you can't use bluetooth headphones with AD2P at the same time.

  • its not a game head set no mic and mono means not stero this is the only device connected your reply is way off the question asked the device works there is no other profile that can be selected and it only gives mono poor quality sound. – David Oct 7 '20 at 10:49

By accident I found the following. If I remove the headphones from bluetooth device list before shuting down the computer and then add them again after it is turned on it gives me both profiles I can select the stereo profile and it works fine. If I dont remove the headphones before shuting down then I have to remove them and then reboot. Not the best soultion but it does work.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.