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I have been trying to do that since April, in vain. I had to install Bluejeans on my laptop to run some tests. Bluejean was not up to the task so I uninstalled it. Since then, there is that BluejeansHelper.log in my Home directory that I can't trash. I tried Purge among many other commands. Nothing. Any idea (I am on 18.04.4)

2 Answers 2

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Solved by @MidwayNomand ! In brief : Check if you are seeing a Bluejeans*.desktop file in this location : ~/.config/autostart/. ~ is your home directory.

delete .desktop file, the log file, restart

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    this is the correct answer
    – Sam Murphy
    Oct 13, 2020 at 19:24
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I installed Bluejeans to try this out. It appears that the uninstaller does not remove the log file after the uninstall process.

You can remove the log file using the terminal. Use <Ctrl> + <Alt> + T to open a new terminal window. And run rm -f ~/BluejeansHelper.log

In my case, the file was in my .config folder, so I just had to remove it from there.
rm -f /home/midway/.config/bluejeans-v2/BluejeansHelper.log

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  • Thanks for answering, I really appreciate. It didn't work though. The file comes back each time I restart my computer :(
    – yooy
    Sep 29, 2020 at 16:44
  • @yooy, that is very strange. Can you please run the below and paste the output here? dpkg -l | grep -i bluejeans Sep 30, 2020 at 0:29
  • @MidwayNomand, Thanks again... Nothing comes out from it, probably because I uninstalled Bluejeans and tried a lot of things to get rid of that last file (like purge). I am wondering if I shouldn't reinstall it and restart the process on uninstall it again.
    – yooy
    Sep 30, 2020 at 4:57
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    @yooy, Can you please check if you are seeing a Bluejeans*.desktop file in this location : ~/.config/autostart/. ~ is your home directory. Can you delete .desktop file, the log file, restart and see if you are still facing this issue? Sep 30, 2020 at 6:16
  • @MidwayNomand It worked ! Thank you so much !
    – yooy
    Oct 1, 2020 at 16:33

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