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Hp Laserjet 1108, HP Laserjet 1007, HP laserjet pro M1213nf MFP, Canon Pixma 5070, no printers are working after installing Ubuntu 20.04. they all were working in Ubuntu 18.04. it says:

File "/usr/lib/cups/filter/hpcups" not available: No such file or directory.

however terminal says:

hplip is already the newest version (3.20.3+dfsg0-2)

I also tried hplip-gui, and also reinstalled Ubuntu total 4 times over 2 different laptops but still printer is not working.

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  • Are you missing printer-driver-hpcups package? How are you installing hplip: apt or the one from HP website?
    – kortewegdevries
    Sep 13, 2020 at 9:29
  • in one computer i have not installed hplip, only installed ubuntu 20.04 and only run update . in other computer i installed hplip from hp website. sudo apt install cups says "cups is already the newest version (2.3.1-9ubuntu1.1)."
    – Anisha Kumari
    Sep 13, 2020 at 9:58
  • sudo apt install printer-driver-hpcups "printer-driver-hpcups is already the newest version (3.20.3+dfsg0-2)."
    – Anisha Kumari
    Sep 13, 2020 at 10:46
  • Is that file present there? ls -lA /usr/lib/cups/filter/|grep cups
    – kortewegdevries
    Sep 13, 2020 at 11:16
  • avi2@Off-UB:~/Desktop$ ls -lA /usr/lib/cups/filter/|grep cups "avi2@Off-UB:~/Desktop$ "
    – Anisha Kumari
    Sep 13, 2020 at 11:35

2 Answers 2

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You're probably missing the shared library /usr/lib/cups/filter/hpcups, according to Debian file list the package printer-driver-hpcups (https://packages.ubuntu.com/focal/printer-driver-hpcups/) has it. So if you installed hplip from the HP website package, uninstall it using that setup. If via apt or preinstalled in Focal do this:

sudo apt purge hplip hplip-gui printer-driver-hpcups

Make sure to note what gets removed (read output) do an apt autoremove if necessary. Then reinstall them, this way it's less likely to have a broken system.

sudo apt update 
sudo apt upgrade 
sudo apt install hplip hplip-gui printer-driver-hpcups <+ anything that's removed in the last steps>

Then run the printer setup wizard after connecting your printer, make sure CUPS sockets are activated, CUPS services are running; select the ppd file if necessary and you can complete the wizard.

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  • Hay, thank you, this solution saved me a lot of headache under ubuntu 20.4.1 LTS. The "L" in "LTS" actually means that I don't want to care for that problem for a long time and you've contributed to that :)
    – Michael
    Jan 18, 2021 at 19:05
  • This is all very helpful: thanks for that. Just one more piece of information would be useful: what is the name of the "printer setup wizard" executable? (I'm doing this remotely, on a headless machine.)
    – Graham White
    Feb 25, 2021 at 17:33
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With my Epson Stylus Photo R300 printer, I tried everything I could think of until I realised Ubuntu 20.04 was disabling printers at every reboot. Then "System Settings" | "Printers" / Double click on your printer / Select "Policies" and check the "Enable" box. This has to be done after each reboot!

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