I have recently installed Ubuntu 20.04 LTS on a new HP 17-ca1124ng laptop.
Unfortunately, however, I realized that the OS will boot only when the laptop is charging. When trying to boot Ubuntu without having the laptop on a charger, I am asked to decrypt the hard drive (which works) but then the boot process just hangs on a black screen. Booting while on charger, then disconnecting from the charger works perfectly fine.
- new install of Ubuntu 20.04 did not cut it
- BIOS reset did not cut it
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash dis_ucode_ldr"and running
sudo update-grubdid not cut it
sudo update-grubto maybe get some info on what fails but everything is flagged as
- Is this a hardware or software issue?
- If this is software related, how do I fix this?
Thanks in advance for your help!