I've 20.04.1 installed on my workstation built on top of GigaByte B450 AORUS ELITE motherboard. I'm using jack earphones connected directly to the MBs Line out output. Since the cable is a bit too short I've extended it with a plain jack extension cable.

The problem is that the volume level is very low and (using alsamixer and pulseaudio) I've to rise it to hear something. I've already investigated the problem a bit before asking and thus mentioning these applications.

If the volumes gets risen I indeed hear better, but the quality of sound drops significantly and it's quite exhaustive to my ears.

Important note is that I'm hard of hearing (approx. 50% loss) and still need to verify the quality of the sound along with the volume with my wife. Nevertheless it's very annoying that I can't control the volume simply.

Another problem: YT with chrome is loud enough, however when I play movies sent to me via messenger it's extremely quiet. I've a similar problem with zoom.us - very quiet.

What can I do about it? Any drivers, applications?

EDIT I've confirmed with my wife (very good level of hearing) that indeed it's too quiet.


No idea what's the problem but it's definitely related to the embedded sound card - it does not provide a good quality of sound.

Today I've tested two USB dongles and Creative HS-1200 and it all works sound, quality of the sound is very good.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.