I am currently running an ASUS RoG GL752VW-GS71 Laptop. I was running Windows 10 for the longest time, but I decided to switch fully to Linux on this machine. I have had the most success with Ubuntu in the past so I figured I would run that. I installed 20.04 LTS of Ubuntu and everything works great! except for the battery. I was low on power when I made the shift and had not realized there were so many issues with the battery charging on Ubuntu. The system refuses to charge the battery. It sees that it is present, but no charge. If I unplug the AC adapter, it dies immediately.
I would really like to get this working on Ubuntu if possible, but to be frank I have never encountered a hardware issue like this.
The Battery is good! so before anyone tells me to replace my battery you need to have a good explanation as to why installing Ubuntu would break the battery. The Battery is also very difficult to remove. You cant just pop it off the back so yeah...
jburton-sa@RoG-Laptop:~$ upower --dump Device: /org/freedesktop/UPower/devices/line_power_AC0 native-path: AC0 power supply: yes updated: Mon 27 Jul 2020 10:18:45 AM EDT (435 seconds ago) has history: no has statistics: no line-power warning-level: none online: yes icon-name: 'ac-adapter-symbolic' Device: /org/freedesktop/UPower/devices/battery_BAT0 native-path: BAT0 vendor: ASUSTeK model: ASUS Battery power supply: yes updated: Mon 27 Jul 2020 10:24:45 AM EDT (75 seconds ago) has history: yes has statistics: yes battery present: yes rechargeable: yes state: charging warning-level: none energy: 0 Wh energy-empty: 0 Wh energy-full: 32.46 Wh energy-full-design: 48 Wh energy-rate: 0 W voltage: 15 V percentage: 0% capacity: 67.625% technology: lithium-ion icon-name: 'battery-caution-charging-symbolic' Device: /org/freedesktop/UPower/devices/DisplayDevice power supply: yes updated: Mon 27 Jul 2020 10:18:46 AM EDT (434 seconds ago) has history: no has statistics: no battery present: yes state: charging warning-level: none energy: 0 Wh energy-full: 32.46 Wh energy-rate: 0 W percentage: 0% icon-name: 'battery-caution-charging-symbolic' Daemon: daemon-version: 0.99.11 on-battery: no lid-is-closed: no lid-is-present: yes critical-action: PowerOff
I have tried shutting down, pulling the power cord, and depressing the power switch for a minute. Unfortunately that does not do anything for me. Any original thoughts are appreciated!