8

When i do F1, the help window appear and a message alert also :

Object not accessible. The Object cannot be accessed due to insufficient user rights.

libreoffice help do not open

I understand what it means, but how could i figure out WHICH object does have insufficient permissions ?

  • Where could be the full logs ? how make them be written somewhere to be read ?
  • How could i know WHICH object or folder to fix ?
  • Full purge and reinstall of libreoffice package didn't help.
  • Default language use didn't help.
  • reintializing of user libreoffice profile didn't help.
  • help didn't help help ;-)

An hint someone please ?

2
  • 1
    Seems this is a bug, feel free to add yourself as affected.
    – mook765
    Commented May 20, 2020 at 12:20
  • Thanks mook765 ! just added a comment to backtrack here.
    – Vincent
    Commented May 20, 2020 at 12:29

4 Answers 4

5

This is a bug 1869561, it is not solved.

Temporarily you can use the help from web browser by opening /usr/share/libreoffice/help/index.html location.

Or use newer version of LibreOffice from the official PPA:

sudo add-apt-repository ppa:libreoffice/ppa
sudo apt-get install libreoffice
1
  • ok thank you all. the link [file:///usr/share/libreoffice/help/index.html] is working. (and redirect to my language automatically)
    – Vincent
    Commented May 20, 2020 at 13:42
5

A known bug. See https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1869561

According to that report a fix is in the pipeline. Meanwhile, to see help, open a browser and go to file:///usr/share/libreoffice/help/index.html

1

Only an idea, but... the terminal command sudo dpkg -l | grep libreoffice-help should show you the name of the package where libreoffice help is located. At my laptop, there are two packages called libreoffice-help-common and libreoffice-help-en-us.

And the command locate libreoffice-help-common will show you the locations of the files.

1
  • i did "sudo chmod -Rv a+r ..." on all the involved files told by the locate command. didn't change anything.
    – Vincent
    Commented May 20, 2020 at 12:26
0

I had the same problem. Had 3 installations of Libreoffice:

  1. Snap
  2. Old Ubuntu Software Center.
  3. Deb download from libreoffice.org.

I removed all of them and killed soffice.bin in processes. Then in Software Center (Snaps) Installed fresh Libreoffice Version: 6.4.4.2

Rebooted. Now Help works with the indexed entries and no access error.

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