XUbuntu 18.04.4 LTS, dual boot on hp spectre x360
Sometimes, when connected to ethernet (via usbc/ethernet hub, my hardware does not have an ethernet port), a software glitch happens. It seems to me that every process that involves networking becomes unresponsive. For example, "ping google.com" in this situation does not respond to stopping or terminating. I notice the same thing with other processes, for instance "service network-manager restart." Further, after the glitch happens, it seems like the system cannot properly reboot. It gets stuck at some point booting down, and becomes unresponsive. The only way out seems to be to forcibly power off the machine.
Strangely the ethernet connection works until this glitch happens, and the glitch does not always happen. But it happens frequently enough and with dire enough consequences that I want to figure out what is going on and how to stop it.
I have tried to pinpoint what causes the glitch. Most significantly, I have tried but not been able to reproduce the glitch while booting off of the same live USB that I used to install xubuntu in the first place. In addition, I am able to reproduce the glitch on a new user account on my current installation. Together these two findings suggest to me that the glitch may be caused by a non-default system-wide configuration setting. The only trouble is I do not know what to do to pinpoint that and change it, which is why I would reach out for help.
Also relevant: the glitch seems to happen only when I am connected to the ethernet cable and at the same I attempt to connect to the wifi network which comes from the same router I am connected to on ethernet.
How should I proceed, in order to pinpoint the issue here?