4

I needed to uninstall, and reinstall U1, in windows 7, then I have to wait on the "getting info, please wait" screen, after this, when I want to log in, then it says, "authentication failure". Then I tried to reset my passworld, and then it tells me, I'm not even registered. From the web interface, I can log in. Anyone has ever experienced this problem?

1

If you installed the 3.0 Windows update we are rolling back the update due to a bug. We are recommending all users so back to using 2.0.3 until bug is fixed. We have been seeing a lot of authentication issue.

Here are the steps:

  1. Uninstall Ubuntu One

  2. Restart your computer

  3. Download http://one.ubuntu.com/windows/ubuntuone-2.0.3-windows-installer.exe and install it and let us know if that worked for you or not

| improve this answer | |
  • worked for me too, on W7 Pro 64bits – Nicolas May 24 '12 at 7:25
  • this answer is not usefull anymore. Please read my comment bellow. – cameleon Jun 22 '12 at 21:24

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.