20:04 Studio: Installed but WiFI fails

Question

I got an HP 17-BY2012NA with these specs:

CPU: Intel core 15 quad core
speed/mem/max 600/400/4200 mghz
kernel: 5.4.0-26-low latency x86_64
SSD: 256 GB
OS: Ubuntu Studio 20.04

I got it installed but it's not seeing the WiFi. Any ideas? I'm doing this for a friend btw, so I can't post his system data here.

Please edit your question and add output of lspci -knn | grep Net -A3; rfkill list terminal command. — Pilot6, May 6, 2020 at 18:59
@K7AAY The script is an overkill for a newbie and is not necessary in 90% of cases. — Pilot6, May 6, 2020 at 19:00
@SoundShaman, please skip running the script I suggested earlier, and substitute the command line from Pilot6 . — K7AAY, May 6, 2020 at 20:06
Does this answer your question? How to install Wi-Fi driver for Realtek RTL8821CE on Ubuntu 18.04? — Pilot6, May 6, 2020 at 21:35

Ayiti · Accepted Answer · 2020-05-06 19:01:23Z

0

Realtek RTL8821CE is the problem.

git clone https://github.com/shubham151/rtl8821ce.git
cd rtl8821ce
chmod +x dkms-install.sh
chmod +x dkms-remove.sh
sudo ./dkms-install.sh

answered May 6, 2020 at 19:01

Ayiti

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how do you know it's RTL8821CE?
– Pilot6
May 6, 2020 at 19:06
Perhaps the HP support page linked from the first line of the question, which states "Wireless connectivity Realtek RTL8821CE 802.11b/g/n/ac (1x1) and Bluetooth® 4.2 Combo" in the 10th line of the Hardware section?
– K7AAY
May 6, 2020 at 20:16
@Pilot6 The OP links the specs of his PC. This is the card listed there.
– Ayiti
May 6, 2020 at 21:34

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