The scanner software ScanGear is failing for one user but working for me. Running scangearmp
for either of us finds the scanner:
Then on pressing ‘OK’, I get to scan documents but my child gets an error message: “ScanGear: Internal Error occurred. Scanner driver will be closed.”:
This is on Ubuntu 20.04 LTS (Focal Fossa), both users on the same laptop, just with separate user accounts. I have added my child's user to the scanner
group.
What can I try to make scanning work for all users? Thanks.
scangearmp
first as the child. Same error message as above. Switching to my user,scapgearmp
still worked fine.strace
and find what's failing?