Besides taking a few minutes, I can successfully add a Google account through GOA using a wired network, but accessing it (through Nautilus or Geary for example) returns timeout errors.

Problem appears to be network related cause when I switch to Wifi, it works fine adding and accessing.

I am using Gnome 3.34 on Ubuntu Desktop 19:10. My computer is connected to my ISP router directly (no proxy).

What I tried so far:

  • removing Webkit caches in some places like ~/.cache/gnome-control-center/WebKitCache/ or ~/.local/share/webkitgtk;
  • Checking configuration files: NetworkManager.conf, interfaces, hosts, goa
  • reinstalling package network-manager and its interface for Gnome network-manager-gnome;
  • reinstalling package gnome-control-center;

What would you advice me to do? Thank you

  • To start with, which version of Linux have you installed (Ubuntu server, Ubuntu desktop, Kubuntu, Lubuntu, Xubuntu, Ubuntu MATE, et al.) , and which release number? Are you using virtualization, and if so, which package? Different releases have different tools for us to recommend. Please click edit and add that vital information to your question so all the facts we need are in the question. Please don't use Add Comment, since that's our channel to you. All facts about your system should go in the Question with edit
    – K7AAY
    Apr 6, 2020 at 17:44

1 Answer 1


I finally found the problem: DHCP was not set in netplan configuration file, located in /etc/netplan/01-network-manager-all.yaml.

Original content was:

# Let NetworkManager manage all devices on this system
  version: 2
  renderer: NetworkManager

I added my interface enp3s0 to be dynamically assigned:

# Let NetworkManager manage all devices on this system
  version: 2
  renderer: NetworkManager
      dhcp4: true

It is possible to list all interfaces using ip a command.

And then applied configuration:

sudo netplan apply

I found the information here in the official Ubuntu documentation.

Hope it could help.

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