Twice in the last 24 hours, a strange window has suddenly popped up on my screen. It says "Hotspot login" on top, and just this one link. The name of the process is gnome-shell-portal-helper.

enter image description here

I don't need a portal helper, the wifi is working fine.

The link "check_network_status.txt" points to http://nmcheck.gnome.org/check_network_status.txt. Now you must be curious to know what happens when you click on it (I would be): it shows a web page with the text "NetworkManager is online".

What is the point of this window? Has anyone experienced this?

I'm on 19.10, Gnome shell version 3.34.1.

Edit: I notice that the window opens every time the computer wakes up from sleep.

1 Answer 1


I found the answer with the help of this answer from the Unix/Linux StackExchange.

Go to Settings/Privacy and turn off Network connectivity checking.

That's all.

  • 1
    Today I found out that another symptom of this setting is that the wifi symbol in the task bar may display a question mark, even though the wifi works fine otherwise.
    – Jos
    Nov 28, 2020 at 13:26

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