I'm quite new to Ubuntu, I've installed 18.04 on my laptop 2 weeks ago. However sometimes, like every couple of days, I get the report "System program problem detected" from apport. I know I can disable it and there are other similar questions, but I'd just like to know if I have to worry about it or not. I post the apport log I got today, but it is always the same log:
ERROR: apport (pid 4610) Sun Mar 1 11:47:38 2020: called for pid 1000, signal 11, core limit 0, dump mode 1
ERROR: apport (pid 4610) Sun Mar 1 11:47:38 2020: executable: /usr/bin/gnome-shell (command line "/usr/bin/gnome-shell")
ERROR: apport (pid 4610) Sun Mar 1 11:47:38 2020: debug: session gdbus call: (true,)
ERROR: apport (pid 4610) Sun Mar 1 11:52:53 2020: wrote report /var/crash/_usr_bin_gnome-shell.121.crash
ERROR: apport (pid 4644) Sun Mar 1 11:52:53 2020: Unhandled exception: Traceback (most recent call last):
File "/usr/share/apport/apport", line 532, in get_pid_info(pid)
File "/usr/share/apport/apport", line 78, in get_pid_info proc_pid_fd = os.open('/proc/%s' % pid, os.O_RDONLY | os.O_PATH | os.O_DIRECTORY)
FileNotFoundError: [Errno 2] No such file or directory: '/proc/1038' ERROR: apport (pid 4644) Sun Mar 1 11:52:53 2020: pid: 4644, uid: 0, gid: 0, euid: 0, egid: 0
ERROR: apport (pid 4644) Sun Mar 1 11:52:53 2020: environment: environ({})
Thank you for your help.
EDIT: As requested by heynnema:
ls -al /var/crash:
total 20516
drwxrwsrwt 2 root whoopsie 4096 mar 2 12:43 .
drwxr-xr-x 14 root root 4096 ago 5 2019 ..
-rw-r----- 1 gdm whoopsie 20997898 mar 2 12:43 _usr_bin_gnome-shell.121.crash
ls -al ~/.local/share/gnome-shell/extensions:
impossibile accedere a '/home/addari/.local/share/gnome-shell/extensions': File o directory non esistente
Since It is in italian, It means that it cannot access the folder because it does not exist.
free -h
total used free shared buff/cache available
Mem: 11G 1,8G 7,5G 292M 2,2G 9,1G
Swap: 9,3G 0B 9,3G
(Today It happened again, always the same log apart from pid number and date/hour)
EDIT 2:
ls -al /usr/share/gnome-shell/extensions:
total 16
drwxr-xr-x 4 root root 4096 ago 5 2019 .
drwxr-xr-x 6 root root 4096 feb 20 12:09 ..
drwxr-xr-x 3 root root 4096 ago 5 2019 [email protected]
drwxr-xr-x 3 root root 4096 ago 5 2019 [email protected]
ls -al ~/Desktop
drwxr-xr-x 5 addari addari 4096 mar 1 14:56 .
drwxr-xr-x 30 addari addari 4096 mar 2 17:19 ..
drwxr-xr-x 7 addari addari 4096 feb 24 19:05 01tutorial
drwxr-xr-x 10 addari addari 4096 mar 2 12:27 1M_pre_ms_to_wd
-rw-r--r-- 1 addari addari 370 mar 1 14:56 note_cartelle
drwxr-xr-x 10 addari addari 4096 mar 2 12:16 V2_1M_pre_ms_to_wd
sudo lshw -C memory:
*-cache:0
description: L1 cache
physical id: 2
slot: L1 Cache
size: 64KiB
capacity: 64KiB
capabilities: synchronous internal write-back data
configuration: level=1
*-cache:1
description: L1 cache
physical id: 3
slot: L1 Cache
size: 64KiB
capacity: 64KiB
capabilities: synchronous internal write-back instruction
configuration: level=1
*-cache:2
description: L2 cache
physical id: 4
slot: L2 Cache
size: 512KiB
capacity: 512KiB
capabilities: synchronous internal write-back unified
configuration: level=2
*-cache:3
description: L3 cache
physical id: 5
slot: L3 Cache
size: 3MiB
capacity: 3MiB
capabilities: synchronous internal write-back unified
configuration: level=3
*-memory
description: System Memory
physical id: 7
slot: System board or motherboard
size: 12GiB
*-bank:0
description: SODIMM DDR4 Synchronous 2133 MHz (0,5 ns)
product: ATF51264HZ-2G3B2 2
vendor: 4154
physical id: 0
serial: 32363448
slot: ChannelA-DIMM0
size: 4GiB
width: 64 bits
clock: 2133MHz (0.5ns)
*-bank:1
description: [empty]
physical id: 1
slot: ChannelA-DIMM1
*-bank:2
description: SODIMM DDR4 Synchronous 2133 MHz (0,5 ns)
product: CT8G4SFS824A.C8FDD1
vendor: 859B
physical id: 2
serial: E1238D7A
slot: ChannelB-DIMM0
size: 8GiB
width: 64 bits
clock: 2133MHz (0.5ns)
*-bank:3
description: [empty]
physical id: 3
slot: ChannelB-DIMM1
*-firmware
description: BIOS
vendor: LENOVO
physical id: d
version: 1KCN28WW
date: 11/15/2016
size: 128KiB
capacity: 6080KiB
capabilities: pci upgrade shadowing cdboot bootselect edd int5printscreen int9keyboard int14serial int17printer int10video pc98 acpi usb ls120boot zipboot biosbootspecification netboot
*-memory UNCLAIMED
description: Memory controller
product: Sunrise Point-LP PMC
vendor: Intel Corporation
physical id: 1f.2
bus info: pci@0000:00:1f.2
version: 21
width: 32 bits
clock: 33MHz (30.3ns)
configuration: latency=0
resources: memory:d1224000-d1227fff
EDIT 3: Something new happened, after leaving the .crash file
ERROR: apport (pid 14161) Mon Mar 2 18:22:06 2020: called for pid 10465, signal 11, core limit 0, dump mode 1
ERROR: apport (pid 14161) Mon Mar 2 18:22:06 2020: executable: /usr/bin/gnome-shell (command line "/usr/bin/gnome-shell")
ERROR: apport (pid 14161) Mon Mar 2 18:22:06 2020: debug: session gdbus call: (true,)
ERROR: apport (pid 14161) Mon Mar 2 18:22:06 2020: apport: report /var/crash/_usr_bin_gnome-shell.121.crash already exists and unseen, doing nothing to avoid disk usage DoS
ERROR: apport (pid 14186) Mon Mar 2 18:22:06 2020: called for pid 10474, signal 6, core limit 18446744073709551615, dump mode 1
ERROR: apport (pid 14186) Mon Mar 2 18:22:06 2020: ignoring implausibly big core limit, treating as unlimited
ERROR: apport (pid 14186) Mon Mar 2 18:22:06 2020: executable: /usr/bin/Xwayland (command line "/usr/bin/Xwayland :1024 -rootless -terminate -accessx -core -listen 4 -listen 5 -displayfd 6")
ERROR: apport (pid 14186) Mon Mar 2 18:22:06 2020: gdbus call error: Error: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.SessionManager was not provided by any .service files
ERROR: apport (pid 14186) Mon Mar 2 18:22:06 2020: debug: session gdbus call:
ERROR: apport (pid 14186) Mon Mar 2 18:22:09 2020: wrote report /var/crash/_usr_bin_Xwayland.121.crash
