1

The DA200 adapter had a problem a while ago, in that the HDMI/DVI ports weren't working on Linux (see here). However, the 4.5 kernel update was supposed to solve that.

Now however, the USB port on the adapter stopped working, so I can't connect my mouse/keyboard. On lsusb, the adapter shows up as one of:

Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Not sure which, and not sure why it adds 2 of these Bus Device things (whatever they are).

The HDMI and Ethernet ports on it seem to work. I am running kernel 4.18.16-041816-generic. I think it started when I tried to use a new keyboard/mouse (using the USB slot on the adapter). Is it possible that it tried to install a driver that is now interfering with it working?

I was wondering if anyone knows how I would start troubleshooting this. For example, is there a way I can check which of ports on the adapter are "recognised" when something is plugged? Or which device it knows are plugged in?

As per the @chilli555 suggestion, I run tail -f /var/log/syslog, wait a few seconds, and then enter the device - with my screen's HDMI, my mouse's USB-3 (not working), and an Ethernet cable attached to the device. Incidentally, I'm now noticing that the ethernet cable isn't function in either. I get the following long output (sorry):

Dec 26 18:40:08 telesto kernel: [14294.945349] pcieport 0000:00:1c.4: AER: Corrected error received: 0000:00:1c.4
Dec 26 18:40:08 telesto kernel: [14294.945365] pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Physical Layer, (Receiver ID)
Dec 26 18:40:08 telesto kernel: [14294.945380] pcieport 0000:00:1c.4:   device [8086:9d14] error status/mask=00000001/00002000
Dec 26 18:40:08 telesto kernel: [14294.945390] pcieport 0000:00:1c.4:    [ 0] Receiver Error         (First)
Dec 26 18:40:08 telesto kernel: [14295.021503] pcieport 0000:03:00.0: Refused to change power state, currently in D3
Dec 26 18:40:08 telesto kernel: [14295.023988] pci_bus 0000:04: busn_res: [bus 04] is released
Dec 26 18:40:08 telesto kernel: [14295.024122] pci_bus 0000:05: busn_res: [bus 05-37] is released
Dec 26 18:40:08 telesto kernel: [14295.024222] pci_bus 0000:38: busn_res: [bus 38] is released
Dec 26 18:40:08 telesto kernel: [14295.026080] pci_bus 0000:39: busn_res: [bus 39-6c] is released
Dec 26 18:40:08 telesto kernel: [14295.026266] pci_bus 0000:03: busn_res: [bus 03-6c] is released

After plugging in the device:

Dec 26 18:40:15 telesto /usr/lib/gdm3/gdm-x-session[1608]: (II) modeset(0): EDID vendor "CMN", prod id 4967
Dec 26 18:40:15 telesto /usr/lib/gdm3/gdm-x-session[1608]: (II) modeset(0): Printing DDC gathered Modelines:
Dec 26 18:40:15 telesto /usr/lib/gdm3/gdm-x-session[1608]: (II) modeset(0): Modeline "1920x1080"x0.0  138.78  1920 1966 1996 2080  1080 1082 1086 1112 +hsync -vsync (66.7 kHz eP)
Dec 26 18:40:15 telesto /usr/lib/gdm3/gdm-x-session[1608]: (II) modeset(0): Modeline "1920x1080"x0.0   92.52  1920 1966 1996 2080  1080 1082 1086 1112 +hsync -vsync (44.5 kHz e)
Dec 26 18:40:15 telesto /usr/lib/gdm3/gdm-x-session[1608]: (--) modeset(0): HDMI max TMDS frequency 225000KHz
Dec 26 18:40:15 telesto /usr/lib/gdm3/gdm-x-session[1608]: (II) modeset(0): Allocate new frame buffer 4480x1080 stride
Dec 26 18:40:15 telesto kernel: [14302.364091] pci 0000:02:00.0: [8086:15d3] type 01 class 0x060400
Dec 26 18:40:15 telesto kernel: [14302.364188] pci 0000:02:00.0: enabling Extended Tags
Dec 26 18:40:15 telesto kernel: [14302.364326] pci 0000:02:00.0: supports D1 D2
Dec 26 18:40:15 telesto kernel: [14302.364330] pci 0000:02:00.0: PME# supported from D0 D1 D2 D3hot D3cold
Dec 26 18:40:15 telesto kernel: [14302.365087] pci 0000:03:00.0: [8086:15d3] type 01 class 0x060400
Dec 26 18:40:15 telesto kernel: [14302.365184] pci 0000:03:00.0: enabling Extended Tags
Dec 26 18:40:15 telesto kernel: [14302.365321] pci 0000:03:00.0: supports D1 D2
Dec 26 18:40:15 telesto kernel: [14302.365326] pci 0000:03:00.0: PME# supported from D0 D1 D2 D3hot D3cold
Dec 26 18:40:15 telesto kernel: [14302.365545] pci 0000:03:01.0: [8086:15d3] type 01 class 0x060400
Dec 26 18:40:15 telesto kernel: [14302.365640] pci 0000:03:01.0: enabling Extended Tags
Dec 26 18:40:15 telesto kernel: [14302.365789] pci 0000:03:01.0: supports D1 D2
Dec 26 18:40:15 telesto kernel: [14302.365795] pci 0000:03:01.0: PME# supported from D0 D1 D2 D3hot D3cold
Dec 26 18:40:15 telesto kernel: [14302.366062] pci 0000:03:02.0: [8086:15d3] type 01 class 0x060400
Dec 26 18:40:15 telesto kernel: [14302.366164] pci 0000:03:02.0: enabling Extended Tags
Dec 26 18:40:15 telesto kernel: [14302.366315] pci 0000:03:02.0: supports D1 D2
Dec 26 18:40:15 telesto kernel: [14302.366320] pci 0000:03:02.0: PME# supported from D0 D1 D2 D3hot D3cold
Dec 26 18:40:15 telesto kernel: [14302.366615] pci 0000:03:04.0: [8086:15d3] type 01 class 0x060400
Dec 26 18:40:15 telesto kernel: [14302.366719] pci 0000:03:04.0: enabling Extended Tags
Dec 26 18:40:15 telesto kernel: [14302.366877] pci 0000:03:04.0: supports D1 D2
Dec 26 18:40:15 telesto kernel: [14302.366883] pci 0000:03:04.0: PME# supported from D0 D1 D2 D3hot D3cold
Dec 26 18:40:15 telesto kernel: [14302.367373] pci 0000:02:00.0: PCI bridge to [bus 03-6c]
Dec 26 18:40:15 telesto kernel: [14302.367394] pci 0000:02:00.0:   bridge window [mem 0xac000000-0xda0fffff]
Dec 26 18:40:15 telesto kernel: [14302.367408] pci 0000:02:00.0:   bridge window [mem 0x60000000-0xa9ffffff 64bit pref]
Dec 26 18:40:15 telesto kernel: [14302.367637] pci 0000:03:00.0: PCI bridge to [bus 04]
Dec 26 18:40:15 telesto kernel: [14302.367657] pci 0000:03:00.0:   bridge window [mem 0xda000000-0xda0fffff]
Dec 26 18:40:15 telesto kernel: [14302.367862] pci 0000:03:01.0: PCI bridge to [bus 05-37]
Dec 26 18:40:15 telesto kernel: [14302.367881] pci 0000:03:01.0:   bridge window [mem 0xac000000-0xc3efffff]
Dec 26 18:40:15 telesto kernel: [14302.367896] pci 0000:03:01.0:   bridge window [mem 0x60000000-0x7fffffff 64bit pref]
Dec 26 18:40:15 telesto kernel: [14302.368162] pci 0000:38:00.0: [8086:15d4] type 00 class 0x0c0330
Dec 26 18:40:15 telesto kernel: [14302.368222] pci 0000:38:00.0: reg 0x10: [mem 0xc3f00000-0xc3f0ffff]
Dec 26 18:40:15 telesto kernel: [14302.368346] pci 0000:38:00.0: enabling Extended Tags
Dec 26 18:40:15 telesto kernel: [14302.368533] pci 0000:38:00.0: supports D1 D2
Dec 26 18:40:15 telesto kernel: [14302.368540] pci 0000:38:00.0: PME# supported from D0 D1 D2 D3hot D3cold
Dec 26 18:40:15 telesto kernel: [14302.368955] pci 0000:03:02.0: PCI bridge to [bus 38]
Dec 26 18:40:15 telesto kernel: [14302.368975] pci 0000:03:02.0:   bridge window [mem 0xc3f00000-0xc3ffffff]
Dec 26 18:40:15 telesto kernel: [14302.369187] pci 0000:03:04.0: PCI bridge to [bus 39-6c]
Dec 26 18:40:15 telesto kernel: [14302.369206] pci 0000:03:04.0:   bridge window [mem 0xc4000000-0xd9ffffff]
Dec 26 18:40:15 telesto kernel: [14302.369221] pci 0000:03:04.0:   bridge window [mem 0x80000000-0xa9ffffff 64bit pref]
Dec 26 18:40:15 telesto kernel: [14302.369278] pci_bus 0000:03: Allocating resources
Dec 26 18:40:15 telesto kernel: [14302.369346] pci 0000:03:01.0: bridge window [io  0x1000-0x0fff] to [bus 05-37] add_size 1000
Dec 26 18:40:15 telesto kernel: [14302.369368] pci 0000:03:02.0: bridge window [io  0x1000-0x0fff] to [bus 38] add_size 1000
Dec 26 18:40:15 telesto kernel: [14302.369377] pci 0000:03:02.0: bridge window [mem 0x00100000-0x000fffff 64bit pref] to [bus 38] add_size 200000 add_align 100000
Dec 26 18:40:15 telesto kernel: [14302.369397] pci 0000:03:04.0: bridge window [io  0x1000-0x0fff] to [bus 39-6c] add_size 1000
Dec 26 18:40:15 telesto kernel: [14302.369419] pci 0000:02:00.0: bridge window [io  0x1000-0x0fff] to [bus 03-6c] add_size 3000
Dec 26 18:40:15 telesto kernel: [14302.369431] pci 0000:02:00.0: BAR 13: no space for [io  size 0x3000]
Dec 26 18:40:15 telesto kernel: [14302.369437] pci 0000:02:00.0: BAR 13: failed to assign [io  size 0x3000]
Dec 26 18:40:15 telesto kernel: [14302.369444] pci 0000:02:00.0: BAR 13: no space for [io  size 0x3000]
Dec 26 18:40:15 telesto kernel: [14302.369450] pci 0000:02:00.0: BAR 13: failed to assign [io  size 0x3000]
Dec 26 18:40:15 telesto kernel: [14302.369469] pci 0000:03:02.0: BAR 15: no space for [mem size 0x00200000 64bit pref]
Dec 26 18:40:15 telesto kernel: [14302.369475] pci 0000:03:02.0: BAR 15: failed to assign [mem size 0x00200000 64bit pref]
Dec 26 18:40:15 telesto kernel: [14302.369481] pci 0000:03:01.0: BAR 13: no space for [io  size 0x1000]
Dec 26 18:40:15 telesto kernel: [14302.369486] pci 0000:03:01.0: BAR 13: failed to assign [io  size 0x1000]
Dec 26 18:40:15 telesto kernel: [14302.369492] pci 0000:03:02.0: BAR 13: no space for [io  size 0x1000]
Dec 26 18:40:15 telesto kernel: [14302.369497] pci 0000:03:02.0: BAR 13: failed to assign [io  size 0x1000]
Dec 26 18:40:15 telesto kernel: [14302.369503] pci 0000:03:04.0: BAR 13: no space for [io  size 0x1000]
Dec 26 18:40:15 telesto kernel: [14302.369508] pci 0000:03:04.0: BAR 13: failed to assign [io  size 0x1000]
Dec 26 18:40:15 telesto kernel: [14302.369517] pci 0000:03:04.0: BAR 13: no space for [io  size 0x1000]
Dec 26 18:40:15 telesto kernel: [14302.369522] pci 0000:03:04.0: BAR 13: failed to assign [io  size 0x1000]
Dec 26 18:40:15 telesto kernel: [14302.369532] pci 0000:03:02.0: BAR 15: no space for [mem size 0x00200000 64bit pref]
Dec 26 18:40:15 telesto kernel: [14302.369537] pci 0000:03:02.0: BAR 15: failed to assign [mem size 0x00200000 64bit pref]
Dec 26 18:40:15 telesto kernel: [14302.369543] pci 0000:03:02.0: BAR 13: no space for [io  size 0x1000]
Dec 26 18:40:15 telesto kernel: [14302.369549] pci 0000:03:02.0: BAR 13: failed to assign [io  size 0x1000]
Dec 26 18:40:15 telesto kernel: [14302.369559] pci 0000:03:01.0: BAR 13: no space for [io  size 0x1000]
Dec 26 18:40:15 telesto kernel: [14302.369564] pci 0000:03:01.0: BAR 13: failed to assign [io  size 0x1000]
Dec 26 18:40:15 telesto kernel: [14302.369571] pci 0000:03:00.0: PCI bridge to [bus 04]
Dec 26 18:40:15 telesto kernel: [14302.369584] pci 0000:03:00.0:   bridge window [mem 0xda000000-0xda0fffff]
Dec 26 18:40:15 telesto kernel: [14302.369602] pci 0000:03:01.0: PCI bridge to [bus 05-37]
Dec 26 18:40:15 telesto kernel: [14302.369614] pci 0000:03:01.0:   bridge window [mem 0xac000000-0xc3efffff]
Dec 26 18:40:15 telesto kernel: [14302.369624] pci 0000:03:01.0:   bridge window [mem 0x60000000-0x7fffffff 64bit pref]
Dec 26 18:40:15 telesto kernel: [14302.369639] pci 0000:03:02.0: PCI bridge to [bus 38]
Dec 26 18:40:15 telesto kernel: [14302.369650] pci 0000:03:02.0:   bridge window [mem 0xc3f00000-0xc3ffffff]
Dec 26 18:40:15 telesto kernel: [14302.369668] pci 0000:03:04.0: PCI bridge to [bus 39-6c]
Dec 26 18:40:15 telesto kernel: [14302.369680] pci 0000:03:04.0:   bridge window [mem 0xc4000000-0xd9ffffff]
Dec 26 18:40:15 telesto kernel: [14302.369690] pci 0000:03:04.0:   bridge window [mem 0x80000000-0xa9ffffff 64bit pref]
Dec 26 18:40:15 telesto kernel: [14302.369703] pci 0000:02:00.0: PCI bridge to [bus 03-6c]
Dec 26 18:40:15 telesto kernel: [14302.369715] pci 0000:02:00.0:   bridge window [mem 0xac000000-0xda0fffff]
Dec 26 18:40:15 telesto kernel: [14302.369724] pci 0000:02:00.0:   bridge window [mem 0x60000000-0xa9ffffff 64bit pref]
Dec 26 18:40:15 telesto kernel: [14302.380080] xhci_hcd 0000:38:00.0: xHCI Host Controller
Dec 26 18:40:15 telesto kernel: [14302.380102] xhci_hcd 0000:38:00.0: new USB bus registered, assigned bus number 3
Dec 26 18:40:15 telesto kernel: [14302.381314] xhci_hcd 0000:38:00.0: hcc params 0x200077c1 hci version 0x110 quirks 0x0000000000009810
Dec 26 18:40:15 telesto kernel: [14302.381811] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 4.18
Dec 26 18:40:15 telesto kernel: [14302.381818] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Dec 26 18:40:15 telesto kernel: [14302.381824] usb usb3: Product: xHCI Host Controller
Dec 26 18:40:15 telesto kernel: [14302.381830] usb usb3: Manufacturer: Linux 4.18.16-041816-generic xhci-hcd
Dec 26 18:40:15 telesto kernel: [14302.381835] usb usb3: SerialNumber: 0000:38:00.0
Dec 26 18:40:15 telesto kernel: [14302.383505] hub 3-0:1.0: USB hub found
Dec 26 18:40:15 telesto kernel: [14302.383534] hub 3-0:1.0: 2 ports detected
Dec 26 18:40:15 telesto kernel: [14302.385652] xhci_hcd 0000:38:00.0: xHCI Host Controller
Dec 26 18:40:15 telesto kernel: [14302.385667] xhci_hcd 0000:38:00.0: new USB bus registered, assigned bus number 4
Dec 26 18:40:15 telesto kernel: [14302.385679] xhci_hcd 0000:38:00.0: Host supports USB 3.1 Enhanced SuperSpeed
Dec 26 18:40:15 telesto kernel: [14302.385794] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 4.18
Dec 26 18:40:15 telesto kernel: [14302.385800] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Dec 26 18:40:15 telesto kernel: [14302.385806] usb usb4: Product: xHCI Host Controller
Dec 26 18:40:15 telesto kernel: [14302.385811] usb usb4: Manufacturer: Linux 4.18.16-041816-generic xhci-hcd
Dec 26 18:40:15 telesto kernel: [14302.385816] usb usb4: SerialNumber: 0000:38:00.0
Dec 26 18:40:15 telesto kernel: [14302.388391] hub 4-0:1.0: USB hub found
Dec 26 18:40:15 telesto kernel: [14302.388420] hub 4-0:1.0: 2 ports detected
Dec 26 18:40:15 telesto upowerd[1169]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1c.4/0000:02:00.0/0000:03:02.0/0000:38:00.0/usb4/4-0:1.0
Dec 26 18:40:15 telesto upowerd[1169]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1c.4/0000:02:00.0/0000:03:02.0/0000:38:00.0/usb4
Dec 26 18:40:15 telesto upowerd[1169]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1c.4/0000:02:00.0/0000:03:02.0/0000:38:00.0/usb3/3-0:1.0
Dec 26 18:40:15 telesto upowerd[1169]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1c.4/0000:02:00.0/0000:03:02.0/0000:38:00.0/usb3
Dec 26 18:40:17 telesto /usr/lib/gdm3/gdm-x-session[1608]: (II) modeset(0): EDID vendor "CMN", prod id 4967
Dec 26 18:40:17 telesto /usr/lib/gdm3/gdm-x-session[1608]: (II) modeset(0): Printing DDC gathered Modelines:
Dec 26 18:40:17 telesto /usr/lib/gdm3/gdm-x-session[1608]: (II) modeset(0): Modeline "1920x1080"x0.0  138.78  1920 1966 1996 2080  1080 1082 1086 1112 +hsync -vsync (66.7 kHz eP)
Dec 26 18:40:17 telesto /usr/lib/gdm3/gdm-x-session[1608]: (II) modeset(0): Modeline "1920x1080"x0.0   92.52  1920 1966 1996 2080  1080 1082 1086 1112 +hsync -vsync (44.5 kHz e)
Dec 26 18:40:17 telesto /usr/lib/gdm3/gdm-x-session[1608]: (--) modeset(0): HDMI max TMDS frequency 225000KHz

UPDATE:

When I have the adapter in already, and I plug in my ethernet cable, there is nothing new registering on tail -f /var/log/syslog. When I plug the HDMI cable on the other hand, there's a lot of activity. I noticed this message in tail -f /var/log/syslog, which occurred randomly (not after something was plugged in):

Dec 27 12:04:45 telesto kernel: [31045.087212] usb usb4-port1: Cannot enable. Maybe the USB cable is bad?

When I plug only the USB cable into the adapter port, I get no new output in /var/log/syslog.

8
  • 1
    Please remove the device. Next, run in the terminal: tail -f /var/log/syslog Insert the device. Then edit your question to show the result. Get out of 'tail' with Ctrl+c.
    – chili555
    Dec 26, 2019 at 15:00
  • @chili555 I added the output. There are a few BAR 15: failed to assign [io size 0x1000, not sure if that's bad. I can't tell if the usb part it refers to on some lines is the USB-C on my laptop or the USB3 on the device. However, I can't find any mention of the ethernet "turning on" (and it doesn't work). Also, as I said, I had stuff plugged in, including the screen. A lot of the output might be related to that and might be clouding out the rest. Should I retry without the screen/ethernet plugged in?
    – Marses
    Dec 26, 2019 at 17:53
  • I see nothing whatever here that shows any signs of the ethernet adapter being inserted. Root hub is not the adapter. Does lsusb appear the same with or without the adapter? I suspect that your assumption is correct, that the USB port is defective.
    – chili555
    Dec 26, 2019 at 21:16
  • When I enter the adapter/dongle, lsusb changes with: Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub. Plugging things into the adapter doesn't change anything in 'lsusb'.
    – Marses
    Dec 27, 2019 at 11:03
  • 1
    I've a similar problem on my XPS-13 with Ubuntu 20.10, and it is very annoying. On top of what Marses describe, I cannot switch off or reboot the laptop if the adapter is plugged in. The shutdown process simply hangs with a black screen but with the lcd light on or with the Dell logo. In both cases the power button led is still white. I can anyhow have the adapter working if it is plugged in only after I log in to my desktop. Another strange thing I noticed: lsusb works only as ordinary user not with sudo.
    – Januz
    Dec 23, 2020 at 8:11

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