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In Ubuntu 18, this error is caused by Chrome Remote Desktop. The solution is:

Stop the Chrome Remote Desktop Service: (use terminal)

/opt/google/chrome-remote-desktop/chrome-remote-desktop --stop Open all external disks, that logo appears

Start again the Chrome remote desktop service:

/opt/google/chrome-remote-desktop/chrome-remote-desktop --start

I think you have to do this after each reboot.

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In my case it was related to chrome remote desktop app. I was logged in as another user. Once i logged out from remote app, i was able to acces the drives

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