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I get an incorrect password error during installation of Ubuntu 19.10 on a Raspberry Pi 4. When I use username ubuntu and ubuntu as password, I get incorrect password.

I get this error during the installation. So when I want to fill in the password ubuntu during the installation I get the error:

Incorrect login.

What can I do?

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  • You will have to work out the details a bit to clarify your question. You successfully installed Ubuntu, but now you cannot log in?
    – vanadium
    Dec 8, 2019 at 12:26
  • oh sorry, I didn't successfully installed Ubuntu. I get this error during the installation. So when I want to fill in the password ubuntu during the installation I get the error: Incorrect login.
    – Jonathan
    Dec 8, 2019 at 16:07
  • The needed information belongs to your question. Please edit.
    – vanadium
    Dec 8, 2019 at 17:45
  • There is no "default password" when you initially install Ubuntu. What image are you trying to install?
    – Pilot6
    Dec 8, 2019 at 17:56
  • Did you try username: pi and password: raspberry ?
    – Lekkawokke
    Dec 10, 2019 at 15:07

2 Answers 2

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The login prompt appears before setup is totally complete.

If you wait a few minutes some more text will appear on the console. After this the default credentials will work:

  • Username: ubuntu
  • Password: ubuntu

The default credentials are specified here. At the time of writing the text is as follows:

When prompted to log in, use "ubuntu" for the username and the password. You will be asked to change this default password after you log in.
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If you hold Shift when booting, you will get to GRUB. Go down to Advanced Options, and select the root option from the Recovery menu.. That will drop you to the root shell.

Unmount your filesystem with mount -o remount,rw /, then type in passwd <username> (where <username> is, well, your username). You will be prompted for a new password. Once done, you may restart!

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