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After installing Ubuntu 18.04.3 LTS I have been unable to restore audio. This is my first time using a linux based OS and I am only a beginner so I am still coming to grips with the OS.

When I am logged out the sound works but as soon as I log in the sound fails.

I am guessing it is related to the fact that I cannot see any of Additional Drivers in order to install the proprietary driver.

I have tried most of the usual alsamixer and pulse related troubleshoots but with no success.

Any suggestions to get the sound back up and running would be much appreciated.

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  • Could you please explain how you know sound works when you are logged out?
    – marosg
    Dec 6, 2019 at 22:52
  • I tried accessibility screen reader on the login screen and it worked.
    – Matty
    Dec 7, 2019 at 14:47

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