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Recently I'm having this problem: Solaar is sending error messages about my Logitech Wireless Mouse M525. Both the mouse and wireless keyboard are working properly.

Any idea how to fix it?

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Software versions:

  • Ubuntu 18.04.3 LTS
  • Solaar 0.9.2+dfsg-8

Assuming that I need to do firmware update: I entered the following commands:

sudo apt update && sudo apt upgrade -y
sudo service fwupd start
sudo fwupdmgr refresh
sudo fwupdmgr update

The last command outputted the following message: Not compatible with bootloader version: failed predicate [BOT01.0[0-3]_* regex BOT01.04_B0016]

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  • 2
    Could you add an example of the error message you get?
    – Baa
    Nov 19, 2019 at 23:15
  • @Hugo: I will post an example as soon I encounter and capture one
    – BlueSkies
    Nov 19, 2019 at 23:26
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    Please post the other question separately, and not in one post.
    – Liso
    Nov 20, 2019 at 1:18
  • What version of Solaar? What's the error message? What version Ubuntu?
    – heynnema
    Nov 20, 2019 at 17:31
  • @heynnema: I updated the Question with software version information. Error message will be also posted, as soon as I encounter and capture the next one. Unfortunatelly, I didn't take a snapshot when the error message popped up.
    – BlueSkies
    Nov 20, 2019 at 17:57

1 Answer 1

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Without knowing the exact error message that you're receiving, I'm going to have to guess at a possible cure...

Solaar is currently at version 1.0.1, but I don't think it's in the Ubuntu repos until 19.10.

Update the Logitech Unifying receiver firmware...

  • The Ubuntu Software application can update the firmware easily.

  • You can also see...

https://www.techsupportalert.com/content/update-your-logitech-wireless-dongle-right-now.htm

https://support.logi.com/hc/en-us/community/posts/360032078393-Logitech-Response-to-Research-Findings

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  • sudo fwupdmgr update is outputing: Not compatible with bootloader version: failed predicate [BOT01.0[0-3]_* regex BOT01.04_B0016]
    – BlueSkies
    Nov 20, 2019 at 21:18
  • @BlueSkies try the methods outlined in my answer. Report back.
    – heynnema
    Nov 20, 2019 at 22:12
  • @BlueSkies status please...
    – heynnema
    Nov 21, 2019 at 18:56
  • @BlueSkies status please...
    – heynnema
    Nov 22, 2019 at 14:43
  • Unfortunately (or on the contrary - fortunately?) - no more messages coming from Solaar...
    – BlueSkies
    Nov 22, 2019 at 14:46

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