Today all of the sudden my laptop EliteBook 840 G3 with Windows 10 and Ubuntu 19.10 didn't start up anymore. Instead it is stuck in a infinite loop. Right after the HP logo shows up I get the error message:

"System BootOrder not found. Initializing default. Reset System."

It seems like I am not the only person around having this issue. But i tried several solutions and none of them worked for me so far:

This solution doesn't work for me because I can't unlock few more options. Turning on "secure boot" doesn't unlock any more.

This solution didn't cause any error messages on the way but also didn't solve my problem.

My third try was to follow this wiki article. But I had some error messages on the way. Maybe you could have a look at my console? It fails because it cannot open /boot/efi/EFI/ubuntu/grubx64.efi. Even when I switch into the directory it can't list the ubuntu directory. This seems weird to me.

Does anyone has a clue what I am doing wrong or what else is going wrong there and how I could fix this problem?

  • The /EFI/ubuntu is now normally mounted with 0077 in fstab which gives no access, probably for security. Before it used defaults & you could easily see & modify settings. I change my & Boot-Repair also does, so it can do updates. I may change back in future for security. May be best to see details, use ppa version with your live installer (2nd option) or any working install, not older Boot-Repair ISO: Please copy & paste link to the Boot-info summary report ( do not post report), the auto fix sometimes can create more issues. help.ubuntu.com/community/Boot-Repair
    – oldfred
    Nov 19, 2019 at 14:37

1 Answer 1


I couldn't find a really solution for this problem. So I decided to reinstall Ubuntu and even this failed with the error that grub couldn't be installed.

So all I could do was to format my disk and start all over again. But since a lot of people seem to have problems with dualboot I decided this time to reinstall only ubuntu and leave windows out. In case I want to have windows too I will install it on it's own disk.

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