After I upgraded to 19.10, my Xubuntu system works fine EXCEPT that some apps, like the browser and applications that want to set a folder to save files, don't see the external drive, as if they don't have permission or something.

If I try and view the drive contents myself, I can see it and access it via the Thunar file manager of Xubuntu, with no problem; but when I try to save files from within installed apps, they don't even see the drive in the /media folder.

The owner of the drive and group are both set to the user and not root. Nothing about this came up when I searched this site, and there's not a lot of answers to this specifically on Google. I have no idea what to do; how may I troubleshoot this?

  • sourcedigit.com/… shows how to change ownership to root. – K7AAY Nov 13 at 18:23
  • Does this sound like same problem? askubuntu.com/q/1188287/307523 – WinEunuuchs2Unix Nov 13 at 18:23
  • Are the applications in question installed as snaps? You can check with snap list. – mook765 Nov 13 at 19:31
  • @mook765, yes one was, bitcoin-core. and it did not have a permissions tab in the software store thingy. Chromium did and changing the permissions fixed its permissions issues. I found out that snap does not allow the apps to access drives outside of the home user, or something, so I just removed all snap apps. pointless. – Norman Bird Nov 14 at 2:04

Well what ending up solving this for me was to actually just change the owner from the USER to ROOT. and then , as counter intuitively as it may sound, then there were no more permission errors and all is fine. :-)

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