I have a two-and-a-half year old Gazelle laptop from System 76. It shipped with Ubuntu 17 installed. It was upgraded to 18.04. There's no CD drive, internal or external.

I (foolishly) decided to upgrade from 18.04 to 19.04 last night.

It downloaded, installed, and cleaned up without incident. I rebooted and left it running when I went to bed.

It's still running this morning.

I see the following message:

A start job is running for /dev/mapper/cryptswap1 [11h 39 s/no limit]

I also saw a message about crypt size needing to be set.

Have I bricked my laptop? What next steps could I take to restore it?

  • 1
    You could possibly try the fixes listed here, but as they are oriented around Mint, I cannot vouch for them or guarantee they will be safe or work. – David Oct 12 '19 at 14:37

I solved this problem with the help of System 76 support. I downloaded a new .iso image of Ubuntu 19.04 onto a flash drive and did a clean reinstall of the operating system.

It still wasn't easy. My first attempt used a 32GB flash drive, but for some reason it got stuck, too. A second attempt with a 16GB flash drive did the trick.

I've had to download and install a lot of software to get my machine back up to snuff, but all is well today.


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