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I am trying hard to connect the Logitech H800 headset to an Ubuntu 18.04.3 system on an HP Elite Book 850 G2 with Intel Core i7-5600 CPU @ 2.6 Gh x 4, a 64-bit system. In other words: The hardware is not bad at all.

I have been trying the command line pairing_tool which tries to connect using the Logitech Unifying Receiver. It doesn't recognize the H800.

I have been trying the graphical blueman-assistant which tries to connect via bluetooth. It "failed to add device".

I have been trying as well the command line tool bluetoothctl. It recognizes the H800, but when it comes to pairing, using the commeand "pair MAC:adress", it gives me the error message "AuthenticationFailed".

Some further ideas how to connect a Logitech H800 headset to an HP Elite Book 850 G2 (two not so bad pieces of hardware ...) ?

I would definitely appreciate.

Best, Simon

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  • Is the headset in Bluetooth mode (switch in center position) or the proprietary mode (top position of switch)?
    – K7AAY
    Sep 29, 2019 at 6:34
  • It's on Bluetooth mode when using the blueman-assistant orblietoothctl, and on proprietarymode when using the pairing_tool.
    – Simon
    Oct 1, 2019 at 8:50

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