How to install Ubuntu on a dell latitude 5400 with WD SN520 NVMe SSD?
The drive is not recognised by the installer as present (neither with ubuntu 18.04 LTS, nor Ubuntu 19.04, nor Debian 10.1 (nonfree=with all drivers), nor Fedora 30, nor RHEL 8.)
Windows 10 is installed, secure boot disabled as usual for installing linux but the drive is not found. Tried: bios: intel RAID (is default, needed for windows 10 to boot), AHCI and disabled. Disable all other diskcontrollers. BIOS reset, factory reset and again just disabled secure boot.
(Dell says they give only Ubuntu/linux support for PC's shipped with Linux.)
I actually don't even need dual boot, just get it to recognize the disk and boot linux from it.
- I called Dell support about this, their answer: "This machine is not shipped with Linux, we don't give support for Linux on it. There is a selection of laptops and desktops available with Ubuntu preloaded only those get support for Ubuntu."
- I made ticket wit Western Digital about this, they don't have a Linux driver available on their site for this hardware. I await their response
- I also contacted Redhat support: they don't want to investigate further without a paid subscription.
- I have a previous version of a similar machine with a samsung NVMe SSD this was installed without an issue.
- (I did an "lspci" but it appears the disk is not visual there, but neither is it on the machine with the working samsung NVMe drive)
Apparently in the users forum of Western Digital this is mentioned and WD appears to have no support/no driver for linux, the suggested solution is: replace the disk with a Samsung NVMe: