I use Ubuntu 18.04 with VLC 3.0.7. Since some time ago, I am not able to automatically download subtitles through VLC. I have to use the Click here to open the file option in the error dialogue and download them using Firefox. The subtitles were supposed to be automatically downloaded to the folder in which the video file is located.

I tried setting folder permissions using chmod as 777 and 755. Both failed. Any help will be great.

VLC subtitle window

3 Answers 3


It appears the cache subfolder is missing. For Ubuntu Linux just open terminal and run mkdir ~/.cache/vlc

  • 8
    or mkdir ~/snap/vlc/common/.cache/vlc if installed by snap
    – xpuu
    Mar 27, 2020 at 10:02
  • 1
    and don't forget to give write permissions to the newly created folder, sudo chmod -R a+rwx /home/your_username/.cache/vlc (just worked for me on ubuntu 20.04 focal fossa with apt install, I suppose the same should work for snap installs) Oct 8, 2020 at 9:37
  • @leomonsaingeon I think - other than safer - you should be fine with chmod -R chmod -R a+rwx,o-x/chmod -R 776 only
    – vcamargo
    Feb 21, 2021 at 18:39

Some had to delete an existing vlc folder in the ~/.cache directory, recreate it with mkdir and then restart vlc.

Case you are using the snap, mkdir ~/snap/vlc/common/.cache/vlc .


Ticket and solution is available in github VLC Subtitle

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