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I don't know how to solve the problem , I'm fresh in linux and have googling whole night didn't get any clue.

the wifi info detail in this link

https://pastebin.com/pJh1HyV6

~$ dmesg | grep iwl
[    3.328734] iwlwifi 0000:00:14.3: loaded firmware version 38.c0e03d94.0 op_mode iwlmvm
[    3.365312] iwlwifi 0000:00:14.3: Detected Intel(R) Dual Band Wireless AC 9560, REV=0x318
[    3.419871] iwlwifi 0000:00:14.3: base HW address: 18:1d:ea:72:e8:ae
[    3.490239] ieee80211 phy0: Selected rate control algorithm 'iwl-mvm-rs'
[    3.491152] iwlwifi 0000:00:14.3 wlp0s20f3: renamed from wlan0

  • @mikewhatever maybe different, – nevermind_15 Jul 26 '19 at 10:41
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    May be this could help Wifi hard blocked. Situation seems to be somewhat similar. – Kulfy Jul 26 '19 at 14:22
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According to the rfkill report, your WiFi is working properly, it is just hardblocked.

Find what is hardblocking the wifi. (Probably a hardware switch you might need to toggle).

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