I don't know how to solve the problem , I'm fresh in linux and have googling whole night didn't get any clue.
the wifi info detail in this link
~$ dmesg | grep iwl
[ 3.328734] iwlwifi 0000:00:14.3: loaded firmware version 38.c0e03d94.0 op_mode iwlmvm
[ 3.365312] iwlwifi 0000:00:14.3: Detected Intel(R) Dual Band Wireless AC 9560, REV=0x318
[ 3.419871] iwlwifi 0000:00:14.3: base HW address: 18:1d:ea:72:e8:ae
[ 3.490239] ieee80211 phy0: Selected rate control algorithm 'iwl-mvm-rs'
[ 3.491152] iwlwifi 0000:00:14.3 wlp0s20f3: renamed from wlan0