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I'm trying to play a game on 360Game but I am getting the following error:

Context3D not available! Possible reasons: wrong wmode or missing device support.

enter image description here

What could be the issue? How can I fix it? I am using Firefox 68.0 on Ubuntu 16.04.6

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Mai Tín Hiếu is a new contributor to this site. Take care in asking for clarification, commenting, and answering. Check out our Code of Conduct.
  • Can we use wine? – Mai Tín Hiếu Jul 12 at 17:24
  • Which Ubuntu version are you using? Which version of Firefox is it? Have you tried on other browsers like Chrome? – Kulfy Jul 12 at 17:39
  • sorry i don't know anything about ubuntu, i have flash download but don't know how to activate it – Mai Tín Hiếu Jul 12 at 17:42
  • Click on the Ubuntu logo on top-left side and search for terminal. Click on that and type lsb_release -a; firefox -v and hit enter. You might get some output. Copy the text and paste in question body using edit. – Kulfy Jul 12 at 17:44
  • No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 16.04.6 LTS Release: 16.04 Codename: xenial Mozilla Firefox 68.0 – Mai Tín Hiếu Jul 12 at 17:47
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That's more of a browser question than an Ubuntu question.

I would suggest trying some other browsers first, such as Brave being my favorite, Chromium, etc... See if that makes a difference.

The game may need the Flash plugin, which is deprecated and the world is moving away from it, but it can still be done if absolutely needed.

The game may be a Microsoft Active-X game - which based on the error may be likely - in which case there may not be a reasonable fix.

The game may be a Java game, try making sure you have the Java plugin installed.

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David Monroe is a new contributor to this site. Take care in asking for clarification, commenting, and answering. Check out our Code of Conduct.
  • This is the best way to use ubuntu and i'm not really good at english. I downloaded a lot of files but could not start them. I don't know how to get started in common. I hope everyone can show you some things about ubuntu – Mai Tín Hiếu Jul 12 at 17:35
  • gamek.vn/… – Mai Tín Hiếu Jul 12 at 17:37
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Research shows (thank you, Kulfy!) this is a Flash based issue, and the website developer uses tools which don't work well with 64-bit Firefox. However, since Firefox is Open Source, other developers have a spin-off Firefox based browser which is 32-bit, for Ubuntu 16.04.

It's called Pale Moon and you can download the installation files. Once downloaded, do sudo dpkg -i palemoon_28.6.0.1+repack-1_i386.deb to install Pale Moon. Once you start Pale Moon, you will see it's Firefox with some different colors, and will take nearly all the Firefox plugins and extensions (excepting, of course, 64-bit add-ons).

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