0

I have installed TeamViewer 14.03 but the app is not launching from the dashboard and command line launching would produce this

Launching TeamViewer GUI ... Segmentation fault (core dumped)

the log file from /var/log/teamviewer/TeamViewer14Logfile.log is showing this

Start: 2019/06/09 22:20:59.760 (UTC+6:00) Version: 14.3.4730 ID: 1513471513 Loglevel: Info (100) License: 10000 Server: master10.teamviewer.com IC: -1170412520 CPU: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz CPU extensions: l9 OS: Lx Ubuntu 18.04.2 LT (x86_64) IP: 192.168.1.108,192.168.122.1 MID: le7a60380a87045c7ab784ed3b71cd682:107b44226888:98a996c5791b4db1a4bb645a3d41cafb MIDv: 1 Proxy-Settings: Type=0 IP= User= 2019/06/09 22:20:59.778 28981 140642038799424 S RemoteSettingsMDRelationshipWatchDog: DEVICE ISN'T A MANAGED DEVICE 2019/06/09 22:20:59.778 28981 140641404925696 S RemoteSettingsStore: Cleanup all policies. 2019/06/09 22:20:59.778 28981 140642038799424 S RemoteSettingsStoreListener: Establish connection. 2019/06/09 22:20:59.778 28981 140641404925696 S RemoteSettingsStore::LoadLastReceivedPolicies : Storage Entry Remote_Settings_RemoteManagement_Policy empty 2019/06/09 22:20:59.778 28981 140641404925696 S RemoteSettingsStore::LoadLastReceivedPolicies : Storage Entry Remote_Settings_TVClientSetting_Policy empty 2019/06/09 22:20:59.778 28981 140641404925696 S RemoteSettingsMDRelationshipWatchDog: DEVICE ISN'T A MANAGED DEVICE 2019/06/09 22:20:59.778 28981 140642038799424 S Using IPC-Port 5939 2019/06/09 22:20:59.778 28981 140641946175232 S OSSessionEventTranslatorLinux::RegisterSessionEvents(): Start observing session events 2019/06/09 22:20:59.778 28981 140641946175232 S OSSessionEventTranslator::GenerateEventsForSession: SessionID = 4294967295, username = , primarySession = 0, unusable = 0, locked = 0, connected = 0 2019/06/09 22:20:59.778 28981 140641946175232 S OSSessionEventTranslator::GenerateEventsForSession: SessionID = 4294967295, username = , primarySession = 0, unusable = 0, locked = 0, connected = 0 2019/06/09 22:20:59.778 28981 140641946175232 S OSSessionEventTranslator::GenerateEventsForSession: SessionID = 4294967295, username = , primarySession = 0, unusable = 0, locked = 0, connected = 0 2019/06/09 22:20:59.778 28981 140641946175232 S OSSessionEventTranslator::GenerateEventsForSession: SessionID = 450215437, username = shishir, primarySession = 1, unusable = 0, locked = 0, connected = 1 2019/06/09 22:20:59.778 28981 140641946175232 S MultiUserSessionDesignator: New active session: 450215437 2019/06/09 22:20:59.778 28981 140641946175232 S OSSessionEventTranslator::GenerateEventsForSession: SessionID = 1591159457, username = gdm, primarySession = 0, unusable = 0, locked = 0, connected = 0 2019/06/09 22:20:59.778 28981 140641946175232 S OSSessionEventTranslator::GenerateEventsForSession: SessionID = 3510599056, username = root, primarySession = 0, unusable = 0, locked = 0, connected = 0 2019/06/09 22:20:59.778 28981 140641946175232 S NetworkControl::UpdateOnlineState alwaysOnline=0 delayOffline=0 otherProcess=0 restart=0 2019/06/09 22:21:10.667 28981 140641954567936 S CAcceptServer::HandleAccept: new connection from 127.0.0.1:58564 2019/06/09 22:21:10.768 28981 140641962960640 S ProcessControlBase[2]::ProcessConnected: Unknown process pid 29890 in session 450215437 connected 2019/06/09 22:21:10.768 28981 140641946175232 S NetworkControl::UpdateOnlineState alwaysOnline=0 delayOffline=0 otherProcess=1 restart=0 2019/06/09 22:21:10.768 28981 140641946175232 S TeamViewer is going online! 2019/06/09 22:21:10.768 28981 140641946175232 S CKeepAliveClientClient::DoReconnectInternal: doing nothing, state = 0 2019/06/09 22:21:10.769 28981 140641962960640 S CKeepAliveClientClient::StartConnect(): Protocol 8 proxy -- IP 2019/06/09 22:21:10.769 28981 140641962960640 S Activating Router carrier 2019/06/09 22:21:11.485 28981 140641937782528 S KeepAliveSessionOutgoing::ConnectSuccessHandler(): KeepAliveConnect to router7.teamviewer.com successful 2019/06/09 22:21:11.485 28981 140641937782528 S KeepAliveSessionOutgoing::KeepAliveChannelInitialized(): KeepAliveConnection to router7.teamviewer.com initialized 2019/06/09 22:21:11.485 28981 140641937782528 S!! KeepAliveSession::KeepAliveChannelInitialized(): KeepAlive-Connection initialized with ID 0 (IP: 37.252.229.168), SendQueue 0 (0 Bytes), SendIndex 0, AckIndex 0, RemoteSessionID 1 2019/06/09 22:21:11.485 28981 140641937782528 S! KeepAliveSession::SendCompleteQueue(): SendQueue: 0 (0 Bytes), RemoteSession 1 (ClientID 0), Time: 0 ms 2019/06/09 22:21:11.486 28981 140641937782528 S IdentifyRequest: ID = 1513471513, IC = -1170412520, IsTemporaryID = 0, InitiativeGUID = ae19ea13-05a7-4186-90e4-597f08c22964, CanStoreGUID = 1, MIDHistory = {-1170412520_3b2aa30af_3e0dbc08d16b9717|le7a60380a87045c7ab784ed3b71cd682:107b44226888:98a996c5791b4db1a4bb645a3d41cafb|alinux02e7a60380a87045c7ab784ed3b71cd682:107b44226888:98a996c5791b4db1a4bb645a3d41cafb}, MIDv = 1, MaxSupportedMIDv = 2, RebootHash = {cbe5c487-7e4a-5bf5-e4f3-b1b24c7a00ab}, MIDFlags = 16, MIDForceUpdateFlags = 0, AttractionGUID = 00000000-0000-0000-0000-000000000000 2019/06/09 22:21:11.893 28981 140641946175232 S TVRouterClock: received router time: 20190609T162111.794872 2019/06/09 22:21:11.893 28981 140641946175232 S TVRouterClock Schedule next request in 43200 seconds 2019/06/09 22:21:13.228 28981 140641962960640 S Login::Identify::ManageLogin(): ID: 1513471513 IC -1170412520 MIDv1 2019/06/09 22:21:13.228 28981 140641962960640 S CKeepAliveClientClient::OnKeepAliveSucceeded(): Protocol 8 proxy -- 2019/06/09 22:21:13.228 28981 140641962960640 S TeamViewerIDTracker::UpdateMachineID: New machineID = 1513471513 2019/06/09 22:21:13.470 28981 140641954567936 S CTcpProcessConnector::HandleRead(): Socket gracefully closed (PID=29890) 2019/06/09 22:21:13.470 28981 140641954567936 S CTcpProcessConnector::CloseConnection(): PID=29890 2019/06/09 22:21:13.470 28981 140641954567936 S InterProcessNetwork::ProcessDisconnected(): ConnectionClosed session=450215437 ptype=2 2019/06/09 22:21:13.470 28981 140641954567936 S ProcessControlBase[2]::ProcessDisconnected: Process pid 29890 in session 450215437 disconnected 2019/06/09 22:21:13.470 28981 140641954567936 S NetworkControl::UpdateOnlineState alwaysOnline=0 delayOffline=0 otherProcess=0 restart=0 2019/06/09 22:21:13.470 28981 140641954567936 S TeamViewer is going offline! 2019/06/09 22:21:13.841 28981 140641962960640 S! Carrier[1]::EndCarrierInternal: Discarded 1 commands, ClientID 1056216827, ShutdownGracefully 1, SessionType_MainKeepAliveConnection 2019/06/09 22:21:13.841 28981 140641962960640 S SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 14 connection: 0 remoteConnection: 0 ], Error: RCommand (Cancel) 2019/06/09 22:21:13.841 28981 140641962960640 S SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 14 connection: 0 remoteConnection: 0 ] Resetting connection due to error RCommand (Cancel) 2019/06/09 22:21:13.843 28981 140641962960640 S TVRouterClock Schedule next request in 0 seconds 2019/06/09 22:21:13.843 28981 140641962960640 S! KeepAliveSessionOutgoing::ConnectEndedHandler(): KeepAliveConnection[1] with router7.teamviewer.com ended 2019/06/09 22:21:15.768 28981 140641937782528 S ProcessControlBase[2]: Process 29890 in session 450215437 has terminated 2019/06/09 22:21:15.768 28981 140641937782528 S SysSessionInfoManager: updating session information for session 450215437 from GUI 2019/06/09 22:21:15.768 28981 140641937782528 S SysSessionInfoManager: XSession: 0 [SysSession 450215437 [type=88 vt=2 tty=tty2 pseudotty=0 info=1 id=2 user=shishir state=user active=1 reliable=1]] 2019/06/09 22:21:15.768 28981 140641430103808 S SysSession updated: XSession: 0 [SysSession 450215437 [type=88 vt=2 tty=tty2 pseudotty=0 info=1 id=2 user=shishir state=user active=1 reliable=1]] 2019/06/09 22:21:15.768 28981 140641430103808 S OSSessionEventTranslatorLinux::SessionUpdated: old osSessionID: 450215437 username: shishir userLoggedIn: 1 locked: 0 primarySession: 1 unusableState: 0 connected: 1 2019/06/09 22:21:15.768 28981 140641430103808 S OSSessionEventTranslatorLinux::SessionUpdated: new osSessionID: 450215437 username: shishir userLoggedIn: 1 locked: 0 primarySession: 1 unusableState: 0 connected: 1 2019/06/09 22:21:25.926 28981 140641946175232 S SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 14 connection: 0 remoteConnection: 0 ], Error: RCommand (Timeout) 2019/06/09 22:21:25.927 28981 140641946175232 S SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 14 connection: 0 remoteConnection: 0 ] Resetting connection due to error RCommand (Timeout) 2019/06/09 22:21:25.927 28981 140641946175232 S!! SecureNetworkImplementation::ReceivedNewCertificate: Error errorcode: Timeout(1) 2019/06/09 22:21:25.927 28981 140641937782528 S!! HandshakeClient::Connect: [remote ID: 46, connection ID: 3915533389, remote connection ID: 0] invalid private key, Errorcode=3 2019/06/09 22:21:25.927 28981 140641962960640 S!! HandshakeClient::Connect: [remote ID: 32, connection ID: 3915533390, remote connection ID: 0] invalid private key 2019/06/09 22:21:25.927 28981 140641954567936 S!! SecureNetworkHandshake::ReceiveAckCallback: [remote ID: 14, connection ID: 0] errorcode: Timeout(1), Errorcode=2 2019/06/09 22:21:25.927 28981 140641962960640 S RetryHandle::HandleRetry(): Trying resend to 32 failed with error RCommand:1, retrying (2 retries remaining) BCmd: CC=39 CT=44 2019/06/09 22:21:25.927 28981 140641937782528 S RetryHandle::HandleRetry(): Trying resend to 46 failed with error RCommand:1, retrying (2 retries remaining) BCmd: CC=51 CT=9 2019/06/09 22:21:38.067 28981 140641954567936 S SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 14 connection: 0 remoteConnection: 0 ], Error: RCommand (Timeout) 2019/06/09 22:21:38.068 28981 140641954567936 S SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 14 connection: 0 remoteConnection: 0 ] Resetting connection due to error RCommand (Timeout) 2019/06/09 22:21:50.191 28981 140641946175232 S SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 14 connection: 0 remoteConnection: 0 ], Error: RCommand (Timeout) 2019/06/09 22:21:50.191 28981 140641946175232 S SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 14 connection: 0 remoteConnection: 0 ] Resetting connection due to error RCommand (Timeout) 2019/06/09 22:21:50.191 28981 140641946175232 S!! SecureNetworkImplementation::ReceivedNewCertificate: Error errorcode: Timeout(1), Errorcode=2 2019/06/09 22:21:50.191 28981 140641937782528 S!! HandshakeClient::Connect: [remote ID: 32, connection ID: 3915533391, remote connection ID: 0] invalid private key, Errorcode=3 2019/06/09 22:21:50.192 28981 140641946175232 S!! HandshakeClient::Connect: [remote ID: 46, connection ID: 3915533392, remote connection ID: 0] invalid private key, Errorcode=2 2019/06/09 22:21:50.192 28981 140641962960640 S!! SecureNetworkHandshake::ReceiveAckCallback: [remote ID: 14, connection ID: 0] errorcode: Timeout(1), Errorcode=2 2019/06/09 22:21:50.192 28981 140641937782528 S RetryHandle::HandleRetry(): Trying resend to 32 failed with error RCommand:1, retrying (1 retries remaining) BCmd: CC=39 CT=44 2019/06/09 22:21:50.192 28981 140641946175232 S RetryHandle::HandleRetry(): Trying resend to 46 failed with error RCommand:1, retrying (1 retries remaining) BCmd: CC=51 CT=9 2019/06/09 22:22:02.418 28981 140641937782528 S SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 14 connection: 0 remoteConnection: 0 ], Error: RCommand (Timeout) 2019/06/09 22:22:02.419 28981 140641937782528 S SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 14 connection: 0 remoteConnection: 0 ] Resetting connection due to error RCommand (Timeout) 2019/06/09 22:22:14.514 28981 140641962960640 S SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 14 connection: 0 remoteConnection: 0 ], Error: RCommand (Timeout) 2019/06/09 22:22:14.514 28981 140641962960640 S SecureNetworkConnection::SendCallbackHandler(): [ remoteID: 14 connection: 0 remoteConnection: 0 ] Resetting connection due to error RCommand (Timeout) 2019/06/09 22:22:14.514 28981 140641962960640 S!! SecureNetworkImplementation::ReceivedNewCertificate: Error errorcode: Timeout(1), Errorcode=2 2019/06/09 22:22:14.515 28981 140641937782528 S!! HandshakeClient::Connect: [remote ID: 46, connection ID: 3915533394, remote connection ID: 0] invalid private key, Errorcode=3 2019/06/09 22:22:14.515 28981 140641954567936 S!! HandshakeClient::Connect: [remote ID: 32, connection ID: 3915533393, remote connection ID: 0] invalid private key, Errorcode=2 2019/06/09 22:22:14.515 28981 140641937782528 S RetryHandle::HandleRetry(): Trying resend to 46 failed with error RCommand:1, not retrying (0 retries would remain) BCmd: CC=51 CT=9 2019/06/09 22:22:14.515 28981 140641946175232 S!! SecureNetworkHandshake::ReceiveAckCallback: [remote ID: 14, connection ID: 0] errorcode: Timeout(1), Errorcode=2 2019/06/09 22:22:14.515 28981 140641954567936 S RetryHandle::HandleRetry(): Trying resend to 32 failed with error RCommand:1, not retrying (0 retries would remain) BCmd: CC=39 CT=44 2019/06/09 22:22:14.516 28981 140641937782528 S!! Communication::Messenger::SendMessage: Message failed to send to [46], error: Timeout, Errorcode=3 2019/06/09 22:22:14.516 28981 140641954567936 S!! Communication::Messenger::SendMessage: Message failed to send to [32], error: Timeout, Errorcode=2 2019/06/09 22:22:14.516 28981 140641954567936 S!! CKeepAliveClientClient::ProceedWithLoginAfterClientID(): LOGIN fail, retrying..., Errorcode=2

can somebody help me please?

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.