0

I have a thunderbolt 3 dock and I'm running xubuntu 18.04. I have a similar problem to this person, but my kernel is 4.18.0-18. I have installed the bolt package and I can run boltctl list and see my dock:

 o Lenovo Thunderbolt3 Graphic Dock
   |- type:          peripheral
   |- name:          Thunderbolt3 Graphic Dock
   |- vendor:        Lenovo
   |- uuid:          00cdc88c-6e42-0801-ffff-ffffffffffff
   |- status:        disconnected
   |- authorized:    Sun 28 Apr 2019 03:09:28 AM UTC
   |- connected:     Sun 28 Apr 2019 03:09:27 AM UTC
   `- stored:        Sun 28 Apr 2019 02:49:58 AM UTC
      |- policy:     auto
      `- key:        no

When I enable the dock (boltctl authorize or enroll) its light turns green, but then my computer freezes up completely and I need to reboot by holding the power button.

I recorded the dmesg logs when this happens and I got the following:

[  +0.776168] ------------[ cut here ]------------
[  +0.000001] nouveau 0000:0a:00.0: timeout
[  +0.000053] WARNING: CPU: 0 PID: 1610 at /build/linux-hwe-juiyda/linux-hwe-4.18.0/drivers/gpu/drm/nouveau/nvkm/engine/gr/gf100.c:1524 gf100_gr_init_ctxctl_ext+0x615/0x7a0 [nouveau]
[  +0.000001] Modules linked in: nouveau(+) mxm_wmi ttm rfcomm ccm cmac bnep nls_iso8859_1 arc4 wmi_bmof intel_wmi_thunderbolt snd_hda_codec_hdmi intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp kvm_intel snd_soc_skl kvm irqbypass snd_hda_codec_realtek crct10dif_pclmul snd_hda_codec_generic crc32_pclmul ghash_clmulni_intel pcbc snd_soc_skl_ipc snd_soc_sst_ipc snd_soc_sst_dsp aesni_intel aes_x86_64 crypto_simd cryptd glue_helper snd_hda_ext_core snd_soc_acpi snd_soc_core snd_compress iwlmvm ac97_bus snd_pcm_dmaengine intel_cstate mac80211 intel_rapl_perf snd_hda_intel snd_hda_codec snd_hda_core snd_hwdep iwlwifi uvcvideo videobuf2_vmalloc btusb snd_seq_midi btrtl snd_seq_midi_event snd_pcm btbcm videobuf2_memops snd_rawmidi thinkpad_acpi btintel videobuf2_v4l2 joydev videobuf2_common bluetooth
[  +0.000029]  videodev ucsi_acpi nvram i915 input_leds snd_seq media serio_raw typec_ucsi snd_seq_device cfg80211 ecdh_generic typec wmi snd_timer snd drm_kms_helper int3403_thermal soundcore drm i2c_algo_bit fb_sys_fops video syscopyarea sysfillrect intel_pch_thermal sysimgblt mei_me acpi_pad processor_thermal_device mei int340x_thermal_zone int3400_thermal intel_soc_dts_iosf acpi_thermal_rel mac_hid sch_fq_codel parport_pc ppdev lp parport ip_tables x_tables autofs4 uas usb_storage nvme psmouse e1000e thunderbolt nvme_core i2c_hid hid
[  +0.000022] CPU: 0 PID: 1610 Comm: systemd-udevd Not tainted 4.18.0-18-generic #19~18.04.1-Ubuntu
[  +0.000000] Hardware name: LENOVO 20KHCTO1WW/20KHCTO1WW, BIOS N23ET62W (1.37 ) 02/19/2019
[  +0.000026] RIP: 0010:gf100_gr_init_ctxctl_ext+0x615/0x7a0 [nouveau]
[  +0.000000] Code: ff ff 48 8b 7b 10 48 8b 5f 50 48 85 db 75 04 48 8b 5f 10 e8 4d fa 2c dd 48 89 da 48 89 c6 48 c7 c7 d8 54 e8 c0 e8 fb 9e cd dc <0f> 0b b8 f0 ff ff ff e9 02 fd ff ff 48 8b 7b 10 48 8b 5f 50 48 85 
[  +0.000017] RSP: 0018:ffffaa9582cdb4b8 EFLAGS: 00010286
[  +0.000001] RAX: 0000000000000000 RBX: ffff8eedc8759e30 RCX: 0000000000000006
[  +0.000000] RDX: 0000000000000007 RSI: 0000000000000096 RDI: ffff8eede14164b0
[  +0.000001] RBP: ffffaa9582cdb4e8 R08: 0000000000000561 R09: 0000000000000004
[  +0.000000] R10: ffffaa9582cdb238 R11: 0000000000000001 R12: 00000000773833a0
[  +0.000001] R13: ffff8eed9a890000 R14: ffff8eedcbfac180 R15: 00000031fdbd1700
[  +0.000001] FS:  00007f6d2c552680(0000) GS:ffff8eede1400000(0000) knlGS:0000000000000000
[  +0.000000] CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[  +0.000001] CR2: 00007f8c389d14b0 CR3: 000000046c7b0005 CR4: 00000000003606f0
[  +0.000001] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
[  +0.000000] DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
[  +0.000000] Call Trace:
[  +0.000023]  gf100_gr_init_ctxctl+0x222/0x2c0 [nouveau]
[  +0.000018]  gf100_gr_init+0x563/0x590 [nouveau]
[  +0.000017]  gf100_gr_init_+0x5b/0x60 [nouveau]
[  +0.000019]  nvkm_gr_init+0x1d/0x20 [nouveau]
[  +0.000014]  nvkm_engine_init+0x6b/0x200 [nouveau]
[  +0.000015]  nvkm_subdev_init+0xb9/0x200 [nouveau]
[  +0.000014]  nvkm_engine_ref.part.0+0x4a/0x70 [nouveau]
[  +0.000012]  nvkm_engine_ref+0x13/0x20 [nouveau]
[  +0.000012]  nvkm_ioctl_new+0x27b/0x2c0 [nouveau]
[  +0.000021]  ? nvkm_fifo_chan_dtor+0xf0/0xf0 [nouveau]
[  +0.000019]  ? gf100_gr_chsw_load+0x50/0x50 [nouveau]
[  +0.000013]  nvkm_ioctl+0x11d/0x280 [nouveau]
[  +0.000021]  nvkm_client_ioctl+0x12/0x20 [nouveau]
[  +0.000013]  nvif_object_ioctl+0x47/0x50 [nouveau]
[  +0.000013]  nvif_object_init+0xc8/0x120 [nouveau]
[  +0.000021]  nvc0_fbcon_accel_init+0x5c/0x920 [nouveau]
[  +0.000019]  nouveau_fbcon_create+0x4cd/0x600 [nouveau]
[  +0.000007]  ? drm_setup_crtcs+0x237/0xaa0 [drm_kms_helper]
[  +0.000003]  __drm_fb_helper_initial_config_and_unlock+0x1c5/0x400 [drm_kms_helper]
[  +0.000003]  drm_fb_helper_initial_config+0x35/0x40 [drm_kms_helper]
[  +0.000018]  nouveau_fbcon_init+0x13c/0x1a0 [nouveau]
[  +0.000019]  nouveau_drm_load+0x18b/0x7f0 [nouveau]
[  +0.000003]  ? sysfs_do_create_link_sd.isra.2+0x70/0xb0
[  +0.000012]  drm_dev_register+0x128/0x1b0 [drm]
[  +0.000005]  drm_get_pci_dev+0x93/0x170 [drm]
[  +0.000018]  nouveau_drm_probe+0x1eb/0x270 [nouveau]
[  +0.000003]  local_pci_probe+0x47/0xa0
[  +0.000001]  pci_device_probe+0x145/0x1b0
[  +0.000003]  driver_probe_device+0x2ff/0x480
[  +0.000001]  __driver_attach+0xe3/0x110
[  +0.000001]  ? driver_probe_device+0x480/0x480
[  +0.000001]  ? driver_probe_device+0x480/0x480
[  +0.000001]  bus_for_each_dev+0x74/0xb0
[  +0.000002]  ? kmem_cache_alloc_trace+0x1b0/0x1c0
[  +0.000001]  driver_attach+0x1e/0x20
[  +0.000001]  bus_add_driver+0x167/0x260
[  +0.000001]  ? 0xffffffffc0f3c000
[  +0.000001]  driver_register+0x60/0x100
[  +0.000001]  ? 0xffffffffc0f3c000
[  +0.000001]  __pci_register_driver+0x5a/0x60
[  +0.000017]  nouveau_drm_init+0x18d/0x1000 [nouveau]
[  +0.000003]  do_one_initcall+0x4a/0x1c9
[  +0.000002]  ? __vunmap+0x8e/0xc0
[  +0.000002]  ? _cond_resched+0x19/0x40
[  +0.000001]  ? kmem_cache_alloc_trace+0xb8/0x1c0
[  +0.000002]  ? do_init_module+0x27/0x209
[  +0.000001]  do_init_module+0x5f/0x209
[  +0.000002]  load_module+0x1930/0x1f60
[  +0.000002]  __do_sys_finit_module+0xfc/0x120
[  +0.000001]  ? __do_sys_finit_module+0xfc/0x120
[  +0.000002]  __x64_sys_finit_module+0x1a/0x20
[  +0.000001]  do_syscall_64+0x5a/0x120
[  +0.000001]  entry_SYSCALL_64_after_hwframe+0x44/0xa9
[  +0.000001] RIP: 0033:0x7f6d2c06e839
[  +0.000000] Code: 00 f3 c3 66 2e 0f 1f 84 00 00 00 00 00 0f 1f 40 00 48 89 f8 48 89 f7 48 89 d6 48 89 ca 4d 89 c2 4d 89 c8 4c 8b 4c 24 08 0f 05 <48> 3d 01 f0 ff ff 73 01 c3 48 8b 0d 1f f6 2c 00 f7 d8 64 89 01 48 
[  +0.000017] RSP: 002b:00007ffd4408c1c8 EFLAGS: 00000246 ORIG_RAX: 0000000000000139
[  +0.000001] RAX: ffffffffffffffda RBX: 000055a4c2cea3c0 RCX: 00007f6d2c06e839
[  +0.000001] RDX: 0000000000000000 RSI: 00007f6d2bd4d145 RDI: 0000000000000010
[  +0.000000] RBP: 00007f6d2bd4d145 R08: 0000000000000000 R09: 00007ffd4408c2e0
[  +0.000001] R10: 0000000000000010 R11: 0000000000000246 R12: 0000000000000000
[  +0.000000] R13: 000055a4c2cd7a80 R14: 0000000000020000 R15: 000055a4c2cea3c0
[  +0.000001] ---[ end trace 1679d7b34917436c ]---
[  +0.000005] nouveau 0000:0a:00.0: gr: init failed, -16
[  +0.044732] nouveau 0000:0a:00.0: DRM: allocated 1920x1080 fb: 0x200000, bo 000000003c2efb08
[  +0.000945] nouveau 0000:0a:00.0: fb1: nouveaufb frame buffer device
[  +0.000030] [drm] Initialized nouveau 1.3.1 20120801 for 0000:0a:00.0 on minor 1
[  +0.065965] usbcore: registered new interface driver usbhid
[  +0.000001] usbhid: USB HID core driver
[  +0.040018] cdc_ether 6-2.4.1:2.0 eth0: register 'cdc_ether' at usb-0000:0b:00.0-2.4.1, CDC Ethernet Device, 30:9c:23:f3:05:03
[  +0.165079] nouveau 0000:0a:00.0: i2c: aux 0004: begin idle timeout bad00100
[  +0.339924] nouveau 0000:0a:00.0: i2c: aux 0005: begin idle timeout bad00100
[  +0.016385] usbcore: registered new interface driver cdc_ether
[  +0.048284] cdc_ether 6-2.4.1:2.0 enx309c23f30503: renamed from eth0
[  +0.227093] usbcore: registered new interface driver snd-usb-audio
[  +0.013650] input: Generic USB Audio Consumer Control as /devices/pci0000:00/0000:00:1d.0/0000:05:00.0/0000:06:01.0/0000:08:00.0/0000:09:04.0/0000:0b:00.0/usb5/5-2/5-2.4/5-2.4.2/5-2.4.2:1.3/0003:17EF:3064.0001/input/input20
[  +0.035393] nouveau 0000:0a:00.0: i2c: aux 0006: begin idle timeout bad00100
[  +0.029965] input: Generic USB Audio as /devices/pci0000:00/0000:00:1d.0/0000:05:00.0/0000:06:01.0/0000:08:00.0/0000:09:04.0/0000:0b:00.0/usb5/5-2/5-2.4/5-2.4.2/5-2.4.2:1.3/0003:17EF:3064.0001/input/input21
[  +0.000201] hid-generic 0003:17EF:3064.0001: input,hiddev0,hidraw0: USB HID v1.11 Device [Generic USB Audio] on usb-0000:0b:00.0-2.4.2/input3
[  +0.083019] IPv6: ADDRCONF(NETDEV_UP): enx309c23f30503: link is not ready
[  +0.302256] nouveau 0000:0a:00.0: i2c: aux 0004: begin idle timeout bad00100
[  +0.341230] nouveau 0000:0a:00.0: i2c: aux 0005: begin idle timeout bad00100
[  +0.341531] nouveau 0000:0a:00.0: i2c: aux 0006: begin idle timeout bad00100
[  +0.134998] thinkpad_acpi: undocked from hotplug port replicator
[  +2.039132] ------------[ cut here ]------------

The whole log is here.

  • Thunderbolt 3 is constantly being improved. A new kernel might help you out. You are already getting a boot warning message about your version 4.18. Also your graphics card seems to have problems with Nouveau driver. You could try nVidia proprietary drivers instead. – WinEunuuchs2Unix Apr 28 at 17:44
  • Okay, I've upgraded to xubuntu 19.04 and kernel v5.0.0-13. It doesn't lock up anymore, but I haven't tested anything yet. – beenjaminnn Apr 28 at 18:21
  • I installed the nvidia drivers and the graphics card is detected now. However, I can't get the connected displays to work. They show up in xrandr but I can't enable them, which I think has something to do with this question. – beenjaminnn Apr 28 at 19:46
  • If you installed nVidia driver version 418 which appears plagued, although not the same issue read this answer: askubuntu.com/questions/1138615/… – WinEunuuchs2Unix Apr 28 at 19:59
1

My solution was:

  1. Install regular Ubuntu (19.04 with kernel 5.0.0-13)
  2. Manually install the NVIDIA driver: sudo apt install nvidia-driver-390
  3. Reboot
  4. Check the graphics card is detected by running nvidia-smi
  5. Install the eGPU switcher GitHub
  6. Reboot

This approach might work with Xubuntu. I'm not sure if the eGPU switcher works completely with xfce.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.