Having installed Xubuntu 18.04 on a formerly brand new Windows 10 (yeah I know) laptop HP cf0014dx, the wifi was working normally in Windows but after the Xubuntu install it and the card itself where no where to be found.
I spent several (+4) hours reading what has been posted about that issue and there were no clear cut answers to my issue. I found a lot of tutorials that no longer apply because their command lines are deprecated.
I am doing this for a friend who does not have the time and myself am very new to Linux.
What I've found in Network Connections is that the LAN card is
Realtek r8169 and connecting via cable is okay but the wifi card shows as
UNCLAIMED with all zeros for information. I went to the HP site and found that the WLAN is Intel dual band (ranging from AC3160-AC9560 driver compatibility)
Oddly the Bluetooth portion works. I found nothing in BIOS that relates to WiFi nor are there any on/off keys shown; only the Airplane mode which turns off/on the BT and I assume the wifi.
I've done full installs of Xubuntu on USBs with no issues so I'm able to navigate around but this thing has me flummoxed.
Now I'm back to a vanilla install and in hopes someone can point me in the right direction.