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I have just got the Dell D6000 universal dock; I have connected it to my laptop via USB-C.

But after a while my USB mouse stops working; the mouse is fine never a issue when plugged into the laptop directly.

Seems to happen when watching youtube; but not always; and not exclusively. It happened when typing into a VM instance also.

All returns to normal when I unplug and plug in the mouse. The keyboard seems unaffected.

  • Is the dock powered by its own power adapter? – heynnema Mar 4 '19 at 2:35
  • Yes; the dock has its own 130W adapter. – Adam Mar 4 '19 at 20:46
  • Sorry Adam... I don't have any more ideas for you. – heynnema Mar 4 '19 at 23:56
  • It mainly happens when video is playing. I have my monitor connected via HDMI; so I will change it to display port and see if it makes any difference. – Adam Mar 5 '19 at 2:14
  • Still happens when connecting via DP; however there are also graphical issues around the cursor. – Adam Mar 5 '19 at 2:30
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Installing the nvidia 418.43 seems to have solved the issue.

apt purge nvidia*
add-apt-repository ppa:graphics-drivers/ppa
apt install nvidia-drivers-418

There have been no mouse dropouts for a few hours while working with youtube playing in the background.

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