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Brand new to Ubuntu. Running a dual boot Lenovo Yoga 710. Install went pretty well. I am running 18.04.2 LTS

Went to add a Canon MX920 printer that is on my network. I got the Drivers here:

Canon Driver Website

I download cnijfilter-mx890series-3.70-1-deb and unzip it. Then I use terminal to run sudo install.sh

When it runs I get the following errors:

dpkg: dependency problems prevent configuration of cnijfilter-mx890series:
 cnijfilter-mx890series depends on libpango1.0-0 (>= 1.12.3); however:
  Package libpango1.0-0 is not installed.
 cnijfilter-mx890series depends on libpng12-0 (>= 1.2.8rel); however:
  Package libpng12-0 is not installed.
 cnijfilter-mx890series depends on libtiff4; however:
  Package libtiff4 is not installed.

dpkg: error processing package cnijfilter-mx890series (--install):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 cnijfilter-mx890series
Command executed = sudo dpkg -P cnijfilter-mx890series
(Reading database ... 125749 files and directories currently installed.)
Removing cnijfilter-mx890series (3.70-1) ...
Purging configuration files for cnijfilter-mx890series (3.70-1) ...
Processing triggers for libc-bin (2.27-3ubuntu1) ...
Command executed = sudo dpkg -P cnijfilter-common
(Reading database ... 125541 files and directories currently installed.)
Removing cnijfilter-common (3.70-1) ...
Purging configuration files for cnijfilter-common (3.70-1) ...
Processing triggers for libc-bin (2.27-3ubuntu1) ...

What am I doing wrong?

4 Answers 4

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You are not doing anything wrong. The problem is that this driver package is not compatible with Ubuntu 18.04, as it requires (among others) the package libpng12-0, which is currently only available in 14.04 and 16.04.

You can contact Canon support to let them know of the problem, and/or install Ubuntu 16.04 (14.04 will reach end-of-life soon).

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  • It seems like that dodges this problem and could potentially create others. I think I'd rather stay as current as possible making the (hopefully reasonable) assumption that eventually things are more likely to catch up to I am running 18.04.2.Whereas if I downgrade I am more likely to run into other things that stop working in the future... Or is that not usually the case?
    – MarkJoel60
    Commented Feb 22, 2019 at 20:08
  • @MarkJoel60 Downgrading Ubuntu releases is not supported; you'd need to do a fresh install of 16.04. 16.04 is a perfectly capable system; I'm on it right now.
    – fkraiem
    Commented Feb 22, 2019 at 23:55
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Bionic actually had canon printer drivers on my installation, (Gutenprint something or other...), but they don't work right on my MX340--the colors are all wrong.

So I was struggling with installing the cnijfilter V3.90 driver for MX 340, and found the answer here (it also has many other Canon drivers, including the MG2500):

https://ubuntuhandbook.org/index.php/2018/10/canon-ij-printer-scangear-mp-drivers-ubuntu-18-04-18-10/

Steps are basically:

  1. Remove any installed versions of cnijfilter you may have tried.

    To find old cnijfilter pkgs do

    sudo apt-cache policy cnijfilter*
    

    Then remove if any are installed

    sudo apt remove <your old cnijfilter pkgs>
    
  2. Add the PPA

    sudo add-apt-repository ppa:thierry-f/fork-michael-gruz
    sudo apt update
    
  3. Open Package manager, search for cnijfilter, mark for install your printer (choose your printer model here). Mine was the MX340:

    cnijfilter-mx340series:i386

  4. Open printers gui, add printer, search for network printer and apply the cnijnet address that is found.

    cnijnet:/XX-XX-XX-XX-XX-XX (the X's will be the mac of your printer)

  5. Make sure the Canon (your model) series Ver.3.90 driver shows in Make/model window -- not the Gutenprint driver. (mine showed the correct driver: Canon MX340 series Ver.3.90).

If for some reason the Gutenprint driver shows instead, then go back and choose the Canon (your model) series Ver.3.90 driver in the make/model window.

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I solved using https://www.canon.it/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mx_series/mx925.html?type=drivers&driverdetailid=tcm:80-1030817&os=linux%20%2864-bit%29&language=it

installing first cnijfilter-common_3.90-1_amd64.deb and then cnijfilter-mx920series_3.90-1_amd64.deb

if you try to install mx920 first the system respond with an error of dependencies.

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  • I tried this in the order suggested but still got dependency error
    – hoatzin
    Commented Aug 27, 2022 at 11:59
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Well you downloaded the wrong drivers, to begin with. You say you have an MX 920 but downloaded the 890 drivers. https://asia.canon/support/PIXMA%20MX927/model is the right drivers for the MX 920.

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  • When I attempt to install this driver, I get the error: "cannot satisfy dependencies"
    – hoatzin
    Commented Aug 27, 2022 at 22:59

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