Can you help please? I am effectively locked put of my laptop, an Acer Aspire 5738Z. The place to enter my password has disappeared and so although I can see my documents on the side bar it is not letting me open anything. I tried switching off and then back on again but it has not worked. I don't know what version of Ubuntu I have but assume it is the most recent because it was installed less than 2 months ago. I can't upload a picture but basically there is the time, then the date below and then a notification about backups ... but no space above that saying password which is usually there.
Before this had happened the laptop had crashed. I had a flickering document and the only thing I was able to do to shut it down was take out its battery.
I am stuck because all my days work is on here. Cheers Helen