I turned on my laptop and several drivers are unclaimed, including wifi and both USB-B ports. The USB-C port is working and I'm able to use the trackpad. It's also recognizing my flashdrive. My bag fell over the other day with the laptop in it, though it was in a case. I'd like to know what I can do diagnostically to see what needs to be done. There's no visible external damage and the OS (18.04.1) is running fine. I typed in:
sudo lshw -C network
This was returned:
description: Network controller product: Wireless 3165 vendor: Intel Corporation physical id: 0 bus info: pci@0000:01:00.0 version: 79 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress cap_list configuration: latency:0 resources: memory: d1000000-d1001fff
There is no Ethernet port on my laptop. I'm wondering if I can connect via a wired connection to my phone's hotspot, although I'd probably need to download a driver.
Edit: interestingly, when I'm in BIOS, I can use my wireless mouse which infers that it is not physical damage.