I have Xubuntu 18.04 and I can't make pen drives mount when I click on them in the file manager. I get a Failed to mount "PEN DRIVE LABEL". Not authorized to perform operation. pop up error.

This is a fresh install. I believe that this issue is related to my LDAP authentication which I use for years, since Ubuntu 14.02 or even before. I have been using all releases (non-LTS also) of Ubuntu or Xubuntu and never had any problems with pen drive mounting. With 18.04 I can't make it work. I already know that without my LDAP configuration mounting pendrives via File Manager works fine. I also know that mounting the same pen dirves in the command line as root works fine.

I believe that my issue is related to some new (from 18.04 perspective) policykit incantantion that is not compatible with my LDAP login settings.

My question is: how to I troubleshoot the pen drive mounting process started in the File Manager so I can figure what I need to change (in my LDAP login configuration or somewhere else)?

Your Answer

By clicking "Post Your Answer", you acknowledge that you have read our updated terms of service, privacy policy and cookie policy, and that your continued use of the website is subject to these policies.

Browse other questions tagged or ask your own question.