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Sometimes when I switch on my laptop a memory test runs on its own and after that the following screen appears

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Or, sometimes the following window appears

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I am having a great problem because of this and can't use the laptop. It would be great if anybody could help solving the matter.

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  • A defective HDD/SSD is very likely. Consider replacing it.
    – user880592
    Nov 10, 2018 at 19:30
  • @GabrielaGarcia This laptop still falls under warranty. I need to replace it.
    – P.S
    Nov 10, 2018 at 19:35
  • Then please contact your Tech support.
    – user880592
    Nov 10, 2018 at 19:36
  • Do you have a USB flash key plugged in... or maybe an external HDD?
    – heynnema
    Nov 10, 2018 at 19:40
  • After buying the laptop I was using at it was without any USB flash key or external HDD.
    – P.S
    Nov 10, 2018 at 19:43

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