I have installed Ubuntu 18.10 a few days ago and encountered strange error while playing youtube videos in Chrome. When I try to open a video, the screen just says: "An error occurred. Please try again later. (Playback ID: some number)". However, if I refresh the current page, the video plays normally, but strangely enough, all the comments, descriptions and suggested videos disappear, and are replaced just with a white background. This also prevents me from listening youtube playlists. Then, if I type another video name in the search bar and hit enter, the music from the previous video still plays, even if I open a new video. However if I refresh the tab, I can listen to the new video (but with the white background again).

I tried allowing flash, didn't help. I didn't update Chrome, but I've just installed it so I don't see a point in doing that As recommended, I made sure that both Chrome and my system are up to date. I couldn't find the answer anywhere so far, so maybe one of you knows what's going on.

  • Youtube currently (and since a very long time) does not depend on Flash. Chrome, like any browser, should be updated. If you installed it with the .deb file provided by Google you now have the Chrome repository added to your software sources. That means Chrome updates will be delivered along all the other system updates. Please update your system before anything else. Try again, edit and also update your question with what's happening after the update. – GabrielaGarcia Nov 10 '18 at 18:17
  • Updated my question. The problem is still the same. – Mat Dyl Nov 10 '18 at 18:55
  • Same problem, except it doesn't resolve when I refresh. – Calmarius Dec 24 '18 at 18:07

Problem solved, turns out I had a youtube Chrome app installed that I was using a couple years ago. After uninstalling it everything is ok.

Your Answer

By clicking "Post Your Answer", you acknowledge that you have read our updated terms of service, privacy policy and cookie policy, and that your continued use of the website is subject to these policies.

Not the answer you're looking for? Browse other questions tagged or ask your own question.