5

I installed Ubuntu18.04 in my new Asus tuf fx504 Laptop. There were no issues in installation. But my touchpad is not working. The touchpad is not showing in the devices list.

cat /proc/bus/input/devices 
I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button"
P: Phys=PNP0C0E/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input0
U: Uniq=
H: Handlers=kbd event0 
B: PROP=0
B: EV=3
B: KEY=4000 0 0

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1
U: Uniq=
H: Handlers=kbd event1 
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input2
U: Uniq=
H: Handlers=event2 
B: PROP=0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input3
U: Uniq=
H: Handlers=kbd event3 
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input4
U: Uniq=
H: Handlers=sysrq kbd event4 leds 
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input5
U: Uniq=
H: Handlers=kbd event5 
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:13/LNXVIDEO:01/input/input6
U: Uniq=
H: Handlers=kbd event6 
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0003 Vendor=0458 Product=003a Version=0111
N: Name="Genius Optical Mouse"
P: Phys=usb-0000:00:14.0-1/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/0003:0458:003A.0001/input/input7
U: Uniq=
H: Handlers=mouse0 event7 
B: PROP=0

I tried upgrading the kernel(Which was the solution I found online) to 4.18, it still didn't fix the issue.

1
  • Did you find any solution?
    – Jay Chakra
    Dec 3, 2018 at 19:50

2 Answers 2

3

I had the same problem with Asus FX504. The fix is in version 4.19.1 of the kernel. Try to upgrade to 4.19.1

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1781879

Updated my Kernel to 4.19.1 and it works.

cat /proc/bus/input/devices 

I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button"
P: Phys=PNP0C0E/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input0
U: Uniq=
H: Handlers=kbd event0 
B: PROP=0
B: EV=3
B: KEY=4000 0 0

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1
U: Uniq=
H: Handlers=kbd event1 
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input2
U: Uniq=
H: Handlers=event2 
B: PROP=0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input3
U: Uniq=
H: Handlers=kbd event3 
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input4
U: Uniq=
H: Handlers=sysrq kbd event4 leds 
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input5
U: Uniq=
H: Handlers=kbd event5 
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:13/LNXVIDEO:01/input/input6
U: Uniq=
H: Handlers=kbd event6 
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0003 Vendor=046d Product=c077 Version=0111
N: Name="Logitech USB Optical Mouse"
P: Phys=usb-0000:00:14.0-2/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.0/0003:046D:C077.0001/input/input7
U: Uniq=
H: Handlers=mouse0 event7 
B: PROP=0
B: EV=17
B: KEY=70000 0 0 0 0
B: REL=103
B: MSC=10

I: Bus=0003 Vendor=0461 Product=0010 Version=0110
N: Name="NOVATEK USB Keyboard"
P: Phys=usb-0000:00:14.0-3/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/0003:0461:0010.0002/input/input8
U: Uniq=
H: Handlers=sysrq kbd event8 leds 
B: PROP=0
B: EV=120013
B: KEY=1000000000007 ff9f207ac14057ff febeffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0003 Vendor=0461 Product=0010 Version=0110
N: Name="NOVATEK USB Keyboard System Control"
P: Phys=usb-0000:00:14.0-3/input1
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.1/0003:0461:0010.0003/input/input9
U: Uniq=
H: Handlers=kbd event9 
B: PROP=0
B: EV=13
B: KEY=c000 10000000000000 0
B: MSC=10

I: Bus=0003 Vendor=0461 Product=0010 Version=0110
N: Name="NOVATEK USB Keyboard Consumer Control"
P: Phys=usb-0000:00:14.0-3/input1
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.1/0003:0461:0010.0003/input/input10
U: Uniq=
H: Handlers=kbd event10 
B: PROP=0
B: EV=13
B: KEY=1000002000000 39fad9411001 e000000000000 0
B: MSC=10

I: Bus=0019 Vendor=1043 Product=0000 Version=0000
N: Name="Asus Wireless Radio Control"
P: Phys=asus-wireless/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/ATK4002:00/input/input11
U: Uniq=
H: Handlers=rfkill kbd event11 
B: PROP=0
B: EV=3
B: KEY=80000000000000 0 0 0

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Asus WMI hotkeys"
P: Phys=asus-nb-wmi/input0
S: Sysfs=/devices/platform/asus-nb-wmi/input/input12
U: Uniq=
H: Handlers=rfkill kbd event12 
B: PROP=0
B: EV=100013
B: KEY=1000000080000 0 800000000000 0 0 a1606f00900000 8200027800701000 e000000000000 0
B: MSC=10

I: Bus=0003 Vendor=0ac8 Product=3500 Version=1007
N: Name="A4 TECH HD PC Camera: A4 TECH H"
P: Phys=usb-0000:00:14.0-1/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/input/input13
U: Uniq=
H: Handlers=kbd event13 
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0003 Vendor=13d3 Product=5666 Version=1015
N: Name="USB2.0 HD UVC WebCam: USB2.0 HD"
P: Phys=usb-0000:00:14.0-7/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-7/1-7:1.0/input/input14
U: Uniq=
H: Handlers=kbd event14 
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0018 Vendor=04f3 Product=3090 Version=0100
N: Name="ELAN1200:00 04F3:3090 Touchpad"
P: Phys=i2c-ELAN1200:00
S: Sysfs=/devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-6/i2c-ELAN1200:00/0018:04F3:3090.0004/input/input18
U: Uniq=
H: Handlers=mouse1 event15 
B: PROP=5
B: EV=1b
B: KEY=e520 10000 0 0 0 0
B: ABS=2e0800000000003
B: MSC=20

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Front Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input19
U: Uniq=
H: Handlers=event16 
B: PROP=0
B: EV=21
B: SW=4

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input20
U: Uniq=
H: Handlers=event17 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=7"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input21
U: Uniq=
H: Handlers=event18 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=8"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input22
U: Uniq=
H: Handlers=event19 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=9"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input23
U: Uniq=
H: Handlers=event20 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=10"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input24
U: Uniq=
H: Handlers=event21 
B: PROP=0
B: EV=21
B: SW=140
6
  • Not working for me. Any specific settings that you enabled?
    – Jay Chakra
    Nov 11, 2018 at 17:20
  • 1
    No particular settings I used UKUU gui to update the Kernel. linuxhint.com/upgrade-kernel-ubuntu-1804 Nov 13, 2018 at 18:29
  • ame here. I have used UKUU and tried it on v4.19.1 as well as v4.19.2 but it isn't working. Can you post the system hardware details or the outputr of xinput
    – Jay Chakra
    Nov 14, 2018 at 11:50
  • Updated my answer with my system hardware details. Nov 20, 2018 at 18:57
  • kernal version is 4.15.0.39-generic , still my trac pad not working
    – Dipak
    Dec 3, 2018 at 14:29
1

Upgrading to kernel 4.19.1 worked for me.

you can download and install the kernel binaries via terminal commands:

For 64-bit OS:

cd /tmp/

wget -c http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19/linux-headers-4.19.0-041900_4.19.0-041900.201810221809_all.deb

wget -c http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19/linux-headers-4.19.0-041900-generic_4.19.0-041900.201810221809_amd64.deb

wget -c http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19/linux-image-unsigned-4.19.0-041900-generic_4.19.0-041900.201810221809_amd64.deb

wget -c http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19/linux-modules-4.19.0-041900-generic_4.19.0-041900.201810221809_amd64.deb

sudo dpkg -i *.deb

for 32-bit OS:

cd /tmp/

wget -c http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19/linux-headers-4.19.0-041900_4.19.0-041900.201810221809_all.deb

wget -c http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19/linux-headers-4.19.0-041900-generic_4.19.0-041900.201810221809_i386.deb

wget -c http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19/linux-image-4.19.0-041900-generic_4.19.0-041900.201810221809_i386.deb

wget -c http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19/linux-modules-4.19.0-041900-generic_4.19.0-041900.201810221809_i386.deb

sudo dpkg -i *.deb

Uninstall Linux Kernel 4.19:

sudo dpkg --purge linux-image-4.19.0-041900-generic linux-image-unsigned-4.19.0-041900-generic
1
  • Aren't these the binaries for v4.19.0?
    – Jay Chakra
    Nov 11, 2018 at 17:43

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