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I have just updated my ubuntu system from 16.04 to 18.04 LTS only to find that, even with a new install of libre office (uninstalling when I first witnessed the problem of crashing on attempting to open documents), I am still getting the same problem. Every document I attempt to open either results in the libre office program crashing and shutting down or in a blank page (when I know these documents and what was in them).

These are my system specs: Sony Vaio laptop Intel® Core™2 CPU T7200 @ 2.00GHz × 2 Intel® 945GM x86/MMX/SSE2 GNOME 3.28.2 OS Type 32-bit Disc 310.8 GB

I would be grateful for any solutions to this as I need the machine for work! Thank you.

Here is an error message screenshot that I got when attempting to fix broken packages within the BIOS ubuntu recovery mode settings: [![BIOS SCREENSHOT ERROR MESSAGE][1]][1]

Here is the etc/apt/sources.list sabirah@zurisuri:~$ cat /etc/apt/sources.list # deb cdrom:[Ubuntu 12.10 Quantal Quetzal - Release i386 (20121017.2)]/ quantal main restricted

# See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to
# newer versions of the distribution.

deb http://gb.archive.ubuntu.com/ubuntu/ bionic main restricted deb-src http://gb.archive.ubuntu.com/ubuntu/ bionic main restricted

## Major bug fix updates produced after the final release of the
## distribution.

deb http://gb.archive.ubuntu.com/ubuntu/ bionic-updates main restricted deb-src http://gb.archive.ubuntu.com/ubuntu/ bionic-updates main restricted

## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
## team. Also, please note that software in universe WILL NOT receive any
## review or updates from the Ubuntu security team.

deb http://gb.archive.ubuntu.com/ubuntu/ bionic universe deb-src http://gb.archive.ubuntu.com/ubuntu/ bionic universe deb http://gb.archive.ubuntu.com/ubuntu/ bionic-updates universe deb-src http://gb.archive.ubuntu.com/ubuntu/ bionic-updates universe

## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu 
## team, and may not be under a free licence. Please satisfy yourself as to 
## your rights to use the software. Also, please note that software in 
## multiverse WILL NOT receive any review or updates from the Ubuntu
## security team.

deb http://gb.archive.ubuntu.com/ubuntu/ bionic multiverse deb-src http://gb.archive.ubuntu.com/ubuntu/ bionic multiverse deb http://gb.archive.ubuntu.com/ubuntu/ bionic-updates multiverse deb-src http://gb.archive.ubuntu.com/ubuntu/ bionic-updates multiverse

## N.B. software from this repository may not have been tested as
## extensively as that contained in the main release, although it includes
## newer versions of some applications which may provide useful features.
## Also, please note that software in backports WILL NOT receive any review
## or updates from the Ubuntu security team.

deb http://gb.archive.ubuntu.com/ubuntu/ bionic-backports main restricted universe multiverse deb-src http://gb.archive.ubuntu.com/ubuntu/ bionic-backports main restricted universe multiverse

deb http://security.ubuntu.com/ubuntu bionic-security main restricted deb-src http://security.ubuntu.com/ubuntu bionic-security main restricted deb http://security.ubuntu.com/ubuntu bionic-security universe deb-src http://security.ubuntu.com/ubuntu bionic-security universe deb http://security.ubuntu.com/ubuntu bionic-security multiverse deb-src http://security.ubuntu.com/ubuntu bionic-security multiverse

## Uncomment the following two lines to add software from Canonical's
## 'partner' repository.
## This software is not part of Ubuntu, but is offered by Canonical and the
## respective vendors as a service to Ubuntu users.

deb http://archive.canonical.com/ubuntu bionic partner deb-src http://archive.canonical.com/ubuntu bionic partner

ALSO I TRIED: sabirah@zurisuri:~$ cat/etc/apt/sources.list.d/* bash: cat/etc/apt/sources.list.d/: No such file or directory sabirah@zurisuri:~$ /etc/apt/sources.list.d/
bash: /etc/apt/sources.list.d/google-earth.list: Permission denied

  • Does it only crash with your documents or with all documents in general? What happens if you open f.ex. a plain text document such as /etc/motd with it? – Tomáš Pospíšek Sep 9 '18 at 20:51
  • OK I will try that and get back to you. Thanks for your response. – chris sailor Sep 9 '18 at 21:05
  • OK I tried rtf files (unfortunately I don't have any text files) and same issue; white blank screen followed by message giving me option to force quit or wait. – chris sailor Sep 9 '18 at 21:17
  • Following advice in another thread relating to libre office in 14.04, I tried deleting the libreoffice config folder by finding it through control+H within home. It made libre office crash even faster than before so I have restored the deleted files from the deleted files folder. – chris sailor Sep 9 '18 at 21:57
  • If you start lilbreoffice without a document, then it doesn't ask you to wait or to force quit? What about if you open (or create, save and load) a Calc document? – Tomáš Pospíšek Sep 10 '18 at 7:37
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I highly suggest installing the latest LibreOffice from a snap - a snap essentially containerises the install and makes it not require any system libraries as it bundles everything you need automatically which gives it a higher chance of working properly.

Since you are on Ubuntu 18.04, it automatically comes with the snaps daemon which means you can install a LibreOffice snap by opening up the terminal and entering the following command (the classic flag means it will have full access to your files meaning you can store and open documents anywhere on your storage):

sudo snap install libreoffice --classic

You can then run it from the terminal with the following command to ensure you are launching the snap version of LibreOffice (you would use .writer for writer, .draw for draw, etc):

/snap/bin/libreoffice.writer

If this solves the crashing, then you can consider removing older versions of LibreOffice with the following command (although this is optional, you should be able to choose which version of LibreOffice is the default):

sudo apt-get purge libreoffice*

If you are still receiving crashing, is it possible the documents got corrupted? If they are crashing on a different PC, it is likely they are corrupted. If so, do you have a backup to restore them from?

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