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I am trying to install Ubuntu 16.04 or 18.04 on a Dell XPS 15 9560. For that I downloaded the desktop ISO and used dd to put it on a USB drive. When booting the laptop I use F10 to select to boot from USB. Then I get the GRUB selection screen:

  • Try Ubuntu without installing
  • Install Ubuntu
  • OEM install
  • Check disc for defects

I choose the first Try Ubuntu without installing. Now the purple loading splash appears but the system then freezes on both Ubuntu 16.04 and 18.04. Same happens if I select Install Ubuntu.

My system system settings are:

  • Boot List Option: UEFI
  • Enable Legacy Option ROMs: off
  • Enable Attempt Legacy Boot: off
  • Secure Boot: enabled

Now I read that there is a bug apparently with the graphics programs and that it may help to set nouveau.setmode=0 at boot in Grub. So I guess I press c soon as I se the four Grub options and then add the nouveau setting somewhere. But none of that worked sofar. I believe I need another setting somewhere.

Any idea what to set? Do I have to change something with the UEFI settings?

  • I have this too trying to install from a USB. I found booting to windows first then re-starting sometimes allows it to get a little further in installation, as does not turning on the WiFi. However, I have never managed to get past the Region Select screen. Laptop locks up hard, no mouse , caps-lock light, or anything. It's something specific to the Dell, used exactly the same stick yesterday to install a different machine. – Kingsley Sep 27 '18 at 21:36
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I have a Dell Inspiron, and some years ago I received these instructions from Dell support people: How to Install Ubuntu Linux on your Dell PC

They are very basic, and for Ubuntu 16.04, but have some useful instructions about UEFI and Legacy ROMs that I suppose still applies to 18.04.

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