I read this question. Also I have Xerox Workcentre 3025 multifunction printer and Ubuntu 18.04.

I do the same steps to install this device. Printer works well, but scanner not.

When device is in standby I run gscan2pdf and device wakes up.
But if i try to scan, nothing happened and this https://i.sstatic.net/Kwmhy.jpg .

$ lsusb 
Bus 003 Device 003: ID 0924:42da Xerox 

The contents of xerox_mfp.conf is

#Xerox WorkCentre 3025
usb 0x0924 0x42da 

The file /lib/udev/rules.d/60-libsane.rules does not exists, but /lib/udev/rules.d/60-libsane1.rules exists.

I added

# Xerox WorkCentre 3025
ATTRS{idVendor}=="0924", ATTRS{idProduct}=="42da" 

lines also.

What is wrong?


2 Answers 2


If you edit the file xerox_mfp.conf that sits inside /etc/sane.d with the command

gedit admin:///etc.sane.d/xerox_mfp.conf


#Xerox WorkCentre 3025
usb 0x0924 0x42da

I wonder if that would help; do a reboot after you edit the file;

  • Unfortunately, it does not work. Commented Sep 10, 2018 at 10:29
  • @pdc your solution lacks 'sudo ln -sfr /usr/lib/sane/* /usr/lib/x86_64-linux-gnu/sane' Commented Feb 9, 2019 at 22:41

The solution is here: https://askubuntu.com/a/1062147/484859

I did not ran:

sudo adduser $USER lp
  • This unfortunately didn't work for me. Commented May 13, 2020 at 0:42
  • I recently used it in ubuntu 20.04 but after installing the print and scanner by running install.sh from the driver archive from xerox. Commented May 13, 2020 at 5:04
  • I did that too, on Ubuntu 18.04. It didn't work. (Printer works; device wakes up with scanimage -L, but ultimately isn't recognized.) Commented May 13, 2020 at 5:10
  • Maybe you need to run the user command also. I used pluma insfead of vi to edit and save that file. Commented May 13, 2020 at 5:24

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