This may seem like a duplicate, but many solutions have been unsuccessfully tried. Currently I have no internet, WIFI or Ethernet. Sometimes: "no wifi adapter found". The device is HP dm4, dual boot with Windows 7.

Here is the wireless script output The issue started 3 weeks ago as no GUI after 16.04 LTS to 18.04.01 upgrade. At that time, I was able to use the terminal to connect to the Internet and run "fixes" in Upgrade to 18.04.01 from 16.04 LTS... Login but no Gnome Gui Then mysteriously, the GUI ran after restarting several times. But since then, I am unable to connect to the Internet in the terminal or GUI.

There is a chatroom here on Ask Ubuntu about my issues.

sudo nmcli c up <saved WIFI connection>

only appears to connect.

sudo nmcli d wifi list

shows strong signal strength, but ping to google and nyt fails.

The phone I use as a hotspot shows a successful connection.

In the GUI Network Tools show the phone/hotspot recently used minutes ago, the Available Networks list shows the phone/hotspot as available with a check mark, but the "connect" button is grayed out and unfunctional.

REGDOMAIN=00 and attempts to change this has failed as others describe. I have a similar set up to the one described by cipricus in Wifi regression on 16.04 Centrino Wireless-N 1000
and the situation described in this deleted question

  • May we meet in your chat?
    – chili555
    Sep 2, 2018 at 0:02
  • @chili555 Please!!! yes I will meet you in chat! how do I connect with you there?
    – C Martin
    Sep 2, 2018 at 0:18
  • You are in there now, just respond to my hail.
    – chili555
    Sep 2, 2018 at 0:20
  • I'm on an iPhone and I might not be seeing your hail... Looking...
    – C Martin
    Sep 2, 2018 at 0:24
  • Here: chat.stackexchange.com/rooms/82382/…
    – chili555
    Sep 2, 2018 at 0:24

1 Answer 1


During our long chat, we determined that you were connected to the internet; we showed it with:

ping -c3

...which succeeded. However, pings to www.ubuntu.com did not succeed. This pointed to a problem with DNS nameserver resolution. We ran:

ls -al /etc/resolv.conf

Your result was:

lrwxrwxrwx 1 root root 29 Sep 1 22:07 /etc/resolv.conf -> ../run/resolvconf/resolv.conf

In your case, resolv.conf was not pointing to systemd as expected. Therefore, we removed and recreated the link:

sudo rm -f /etc/resolv.conf
ln -s /run/systemd/resolve/resolv.conf /etc/resolv.conf

Upon reboot, the computer connected and was able to ping names and numbers with no difficulty.

I also recommended a full update and upgrade; about 1700 packages were upgraded.

I'm glad it's now working as expected.

  • After many reboots this fix continues to work. Dr. Chili is officially knighted in my book for endless patience with a particularly ornery newbie ( me ) and valor saving the world from an invisible, shape-shifting dragon ( the code misalignment ). This fix took 3 days and countless hours chatting over a dial-up connection. Many thanks to the forces that be which created Dr. Chili! 😄
    – C Martin
    Sep 5, 2018 at 1:52
  • blush Thank you for your kind words. I'm glad it's working as expected.
    – chili555
    Sep 5, 2018 at 13:54
  • This is simple and effective diagnosis and answer. I had the same issues. So other folks know, the result of doing ls -al /etc/resolv.conf after the fix is now: lrwxrwxrwx 1 root root 32 Sep 23 12:49 /etc/resolv.conf -> /run/systemd/resolve/resolv.conf
    – user965586
    Sep 23, 2018 at 11:57

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